1. Greenhouse Support
  2. Recruiting
  3. Video interviewing

BrightHire

BrightHire is the essential platform for the future of hiring, built seamlessly on top of the tools your team already uses like Greenhouse Recruiting and Zoom. BrightHire does the following: 

  • Brings rigor, consistency and focus into every single interview in-the-moment
  • Captures real evidence, to reduce hiring bias and support better hiring decisions
  • Unlocks a new level of collaboration and alignment for faster, more confident hiring
  • Delivers unprecedented visibility and insight into hiring practices to understand the fairness and quality of processes and drive continuous improvement

Greenhouse Recruiting’s integration with BrightHire enables the effortless schedule and launch BrightHire interviews, automatic pulling of questions from Interview Kits directly into a guided display for interviewers, and seamless capture and sync of interview highlights and notes back to candidate records. In this article, we will cover how to:

 

Configure user setup permissions in Greenhouse Recruiting

In order to enable the Greenhouse Recruiting / BrightHire integration, you will need the developer permission Can manage ALL organization’s API Credentials.

Contact a Greenhouse Recruiting user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon Configure.png > Users > Your Name.

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The user with Site Admin level permissions should navigate to the User-Specific Permissions panel on your user page and expand the Developer Permissions dropdown menu. 

Select Can manage ALL organization’s API Credentials so a check is in the checkbox. When finished, click Save.

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Repeat as necessary for any other user that should have access to set up the integration.

 

Create Harvest API key for the Greenhouse Recruiting / BrightHire integration

To create a Harvest API key for the integration, click the Configure icon image-0.png in the upper right-hand corner, and navigate to Dev Center on the left-hand panel. From the Dev Center page, click API Credential Management.

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From the API Credential Management page, click Create New API Key to generate the API key for BrightHire.

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In the Create New Credential dialog box, make the following selections:

  • API Type: Harvest
  • Partner: BrightHire
  • Description: BrightHire Harvest API Key

When finished, click Manage Permissions to generate the Harvest API key and automatically assign it the appropriate permissions required by BrightHire.

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In the subsequent dialog box, click Copy to save your API key to your clipboard. Store the API key in a secure location to provide to BrightHire in the next step. Click I have stored the API Key once you have copied and saved the key.

Note: You cannot access the full API key again after clicking I have stored the API Key. If you lose your API key and need to access it later, you must create a new API key, provide it to the integration partner, and then revoke access to the original key.

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On the subsequent page, confirm the following permissions are assigned to your new API key:

  • Applications
  • Candidates
  • Job Stages
  • Jobs
  • Scheduled Interviews
  • Users

If any of the permissions above are not checked, place a check in the box next to the appropriate permission. Click Save when finished. 

Your Harvest API key for the Greenhouse Recruiting / BrightHire integration is created and configured. Provide your Harvest API key to your BrightHire onboarding team so they can set up the integration.

 

Use the Greenhouse Recruiting / BrightHire integration

First, download the BrightHire Chrome Extension.

You are ready to use Greenhouse Recruiting with the magic of BrightHire!

Any interview scheduled through Greenhouse Recruiting with a phone number anywhere in the event, or with a Zoom in the invitation, is accessible with BrightHire with just one click. Just click on the event in your Google Calendar and use either the Call with BrightHire or the Join with BrightHire button, depending if it is a phone call or a Zoom. When you click this button, the call or Zoom will launch with the Interview Assistant. Your interview will be recorded and transcribed, and all of your notes will be time-stamped for later review.

In the Greenhouse Recruiting candidate page, simply click the Call with BrightHire button next to candidate phone number to launch the BrightHire interview assistant and fire off a call to the candidate.

With either of these options, BrightHire will pull candidate phone number, name, custom questions, and position from Greenhouse Recruiting into BrightHire.

 

Get help

Visit BrightHire's help site.

Please contact support@brighthire.ai for troubleshooting assistance regarding the integration.