Engage and hear from candidates faster than ever before with Willo, the world's favorite video interviewing platform. Simple to use, and free forever. Awesome support and proudly rated 86 NPS by Willo's users. Works on any device, anywhere, every time. Willo is the only video interviewing platform designed entirely around incredible user experience. Connect Willo with Greenhouse Recruiting to reduce your time-to-hire by 30%.

Greenhouse Recruiting's integration with Willo allows you to seamlessly add Willo’s video interview to a job's interview plan. In this article, we will cover how to:


Enable the Greenhouse Recruiting / Willo integration

To start, visit your profile page within the Willo application, or contact Willo via live chat to obtain your Willo API key. Once you have received your API key, click here to open a ticket with the Greenhouse Support team. 

Note: Do not send the API key in this initial email.

The Greenhouse Support Team will respond with a SendSafely link for you to enter your API key. A notification will be sent to the Greenhouse Support Team after you have entered your API key and they will email you to confirm that your API key has been set up in your account and your integration is enabled.

Note: To verify your identity, the Greenhouse Support Team might request you provide a Support Verification Code before adding the API key to your organization's account.


Add the Willo stage to job’s interview plan

Once the Greenhouse Recruiting / Willo integration is enabled for your Greenhouse Recruiting account, you can add Willo as an interview stage. 

To do this for an existing job, navigate to a job (All Jobs > Job Name) and click Job Setup from the job navigation bar. From the Job Setup page, navigate to Interview Plan on the left-hand panel.


On the subsequent page, click + Add a Stage.


From the Add Stage dialog box, select the Willo Talent stage. When finished, click Add to apply the stage to the job's interview plan.



Configure the Willo stage

Once the stage has been added to the job's interview plan, click Edit.

Use the provided dropdown menu to choose the video interview you have previously set up in Willo. If you have not set up a video interview in Willo, please do this now and refresh the page.

Note: Keep in the mind that creation and configuration of the video interview itself, as well as the branding you decide to use, must be completed in Willo. 


Select the appropriate video interview and assign at least one Greenhouse Recruiting user to review submitted Willo video interview responses. When finished, click Save.

You have successfully added a Willo video interview to your Greenhouse Recruiting interview plan!


Send and review video interviews

When a candidate is moved into the Willo interview stage, Greenhouse Recruiting displays a Send Test link. Click Send Test to send the video interview invitation to the candidate.

Note: When you click to send a test from Greenhouse Recruiting, the interview instructions are actually sent by Willo.


Use the subsequent dialog box to:

  • Confirm the email address of the candidate
  • Select which video interview the candidate will participate in
  • Assign a grader

Click Send Test when finished.


Once the email is sent, the status of the Willo video interview is viewable in Greenhouse Recruiting. The following statuses are available:

  • Take Home Test to be sent
  • Waiting for candidate to submit test
  • Scorecard due from [designated grader]


Once the candidate has submitted their interview, the Interview Kit contains a link to view the submitted video response on Willo.


Click View Report to be redirected to Willo, where you can view the candidate's video response. 



Get help

Please contact your Willo success manager or visit support.willotalent.com for troubleshooting assistance regarding the Greenhouse Recruiting / Willo integration.