Candidate Chat by Veritone integration

Candidate Chat, Veritone’s AI platform, automates the top of your recruiting funnel by sourcing, screening, and coordinating the process.

By evaluating a candidate’s fit based on their objective experience and how their knowledge, skills, and abilities map onto the role for which they are being considered, Candidate Chat brings better data — and a great candidate experience for all, engaging candidates in automated conversation and delivering insights to your hiring team.

Greenhouse Recruiting's integration with Candidate Chat – Veritone allows you to seamlessly add assessments to a job's interview plan.

Set up the Candidate Chat integration

To enable the integration, follow the steps in this article to retrieve your API key from your Candidate Chat – Veritone representative and set up the assessment stage in your interview plans.

Once you've set up your interview plans and configured your take-home test, you'll be able to send the test to candidates.

Use the Candidate Chat integration

Send and review the test

Once the Candidate Chat integration is enabled for your organization, you will be able to add the Candidate Chat assessment as an interview stage.

You can send an assessment to a candidate by selecting the Send Test button next to the interview stage.

After it has been sent, an assessment's status will display in Greenhouse Recruiting.

View candidate results

Once the candidate has submitted their test, the Interview Kit will contain a link to view the submitted test in the Candidate Chat application.

To see a candidate's results in Candidate Chat, click View Report.

You'll be redirected to view the report in the Veritone Recruiter Workspace.. The analytics tab for each role will reflect data on the work Veritone is performing in support of your roles.

  • The left panel displays all of your roles
  • The middle panel displays the list of candidates that are New, Rejected, or Advanced
  • The right panel displays details on the selected candidate 

The Candidate Details panel displays information that Veritone gathers during the chat including answers to important questions. Click Chat Transcript to view the full chat.

Approving or Rejecting a candidate in the Recruiter Workspace helps Candidate Chat – Veritone learn what makes a good candidate and use that feedback to improve future recommendations. Click the X icon to reject or the check icon to approve.

In the feedback dialog box, enter the reason you are advancing or rejecting the candidate to enable the Advance or Reject button.

Clicking Advance or Reject at this point will submit the form to Candidate Chat  and trigger an introduction email between recruiter and candidate. You can optionally enter additional details in the text box to help the Veritone team better understand your needs.

Additional resources

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