Greenhouse Technical Support provides email and live chat support 24 hours a day Monday through Friday (6:00 a.m.–6:00 a.m. GMT +1) to help with product usability and troubleshooting questions.
Our support center, which uses AI technology to help you quickly find answers, is available 24/7.
We always monitor for urgent issues, including system-wide outages. Stay up to date on status updates for Greenhouse by subscribing to our status page.
Note: Sign in to Greenhouse Recruiting or Greenhouse Onboarding applications to access live chat. Live chat is only available in-app and is not accessible from the support center.
Greenhouse Technical Support may have limited availability throughout the week for reasons including:
- Company all-hands meetings
- Company off-sites
- Company holidays
To learn more on submitting a support request through the Support center, click here.