Survale is a Talent Feedback Platform providing employers with an “Always-On.” real-time solution for automatically gathering, analyzing and acting upon satisfaction and engagement data from candidates and employees as they traverse the hiring process and become employees.
Greenhouse Recruiting's integration with Survale allows you automatically to gather candidate, recruiter, and hiring manager feedback after each stage in your recruiting process. From "always on" career site feedback to short pulse surveys following phone screens and interviews, Survale runs in the background in real-time. Survale's analytics give you easy visual metrics that let you uncover issues with your candidate experience, but more importantly, with your entire recruiting process.
In this article, we will cover how to:
Configure User Setup Permissions in Greenhouse Recruiting
In order to enable the Greenhouse Recruiting / Survale integration, you will need the developer permission Can manage ALL organization’s API Credentials.
Contact a Greenhouse user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon > Users > Your Name.
The user with Site Admin level permissions should navigate to the Permissions panel on your user page and expand the Developer Permissions dropdown menu.
Select Can manage ALL organization’s API Credentials so that a check is in the checkbox. When finished, click Save.
Repeat as necessary for any other user that should have access to set up the integration.
Create a Harvest API Key for the Greenhouse Recruiting / Survale Integration
To create a Harvest API key for the integration, click the Configure icon in the upper right-hand corner. Navigate to Dev Center on the left-hand panel.
From the Dev Center page, click API Credential Management.
From the API Credential Management page, click Create New API Key to generate the API key for Survale.
From the Create new credential dialog box, give your API key a name and select Harvest from the Type dropdown menu. When finished, click Create.
On the Manage API Key Permissions page, please grant your API key the permissions listed below. When finished, click Update.
Your Harvest API key for the Greenhouse Recruiting / Survale integration is created and configured. Provide your Harvest API key to your Survale service representative, who will work with you to guide you through selecting the fields to include based on your goals for your Survale implementation.
Use Greenhouse Recruiting / Survale Integration
Once the integration is set up, recruiters will continue working in Greenhouse Recruiting as normal. Survale gathers feedback and analyzes the data. Simply log into Survale and get real-time metrics and intelligent analytics to uncover bottlenecks in your recruiting process, understand candidate sentiment, and more. Because all the feedback is tied to specific recruiting transactions, it is easy to prioritize issues and optimize every phase of your recruiting process.
Survale comes with prebuilt template surveys to cover every use case. And you can edit these surveys in Survale to make them your own. While users can create or edit their own surveys and configure their own system, 99% of Survale clients let Survale do the set up (included in license fee).
Click the links below for questions and support regarding the Greenhouse Recruiting / Survale integration:
Please contact your Survale service representative for general troubleshooting assistance regarding the integration.