Custom agency questions allow your organization to collect additional information from agencies when they refer candidates to assigned jobs. In this article, we will cover how to create a new custom agency question.
Click the Configure icon in the upper right corner and select Custom Options on the left-hand panel.
Click Agency Questions.
The subsequent page will list all agency questions for your organization. Click Add Field to create a new custom agency question.
On the New Agency Question Field page, configure the details of your new custom agency question. Refer to the following table for additional information:
|Field||Input the agency question|
|Description||Provide any additional context, direction, and/or summary of this custom agency question.|
|Only show for jobs made in these offices||If this custom agency question should only be available for certain offices in your organization, select those offices from the dropdown menu. If none are selected, the custom agency question will default to all offices.|
|Only show for jobs made in these departments||If this custom agency question should only be available for certain departments in your organization, select those departments from the dropdown menu. If none are selected, the custom agency question will default to all departments.|
Select what type of response should be made for the custom agency question. Available types include:
Once the custom agency question is saved, the field type can no longer be changed. For single select and multi select type options, each answer option should be input in a separate line.
|Required||Makes the custom agency question a required field when agencies submit a new candidate to a job.|
Agency response to the question will be marked as private on a candidate's profile and only visible to users with the appropriate permissions.
Provide a placeholder response to serve as an acceptable example answer to the question. For instance, "Yes/No" question types might have a placeholder that says, "Select yes or no."
When finished, click Save to create your new custom agency question.
Agency responses to the custom question will be recorded in the Application tab of the On Job panel when viewing the submitted candidate's profile.