Untapped is an automated recruiting platform for engineering students. Untapped's machine-learning algorithm recommends relevant students for your jobs and events to make sourcing a breeze. 

Greenhouse Recruiting's integration with Untapped allows users to source, access, and engage candidates from Untapped.

In this article:

Configure user setup permissions in Greenhouse Recruiting 

In order to enable the Untapped integration, you will need the developer permission Can manage ALL organization’s API Credentials.

Contact a Greenhouse user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon Configure.png > Users > Your Name.

The user with Site Admin level permissions should navigate to the User-Specific Permissions panel on your user page and expand the Developer Permissions dropdown menu. 

Select Can manage ALL organization’s API Credentials so that a check is in the checkbox. When finished, click Save.

Repeat as necessary for any other user who should have access to set up the integration. 

Create a Harvest API Key for the Untapped integration

To create a Harvest API key for the Untapped integration, click the Configure icon in the upper right-hand corner, and navigate to Dev Center on the left.

From the Dev Center page, click API Credential Management.

From the API Credential Management page, click Create New API Key to generate the API key for Untapped.

In the Create New Credential dialog box, make the following selections:

  • API Type: Harvest
  • Partner: Untapped
  • Description: Untapped Harvest API Key

When finished, click Manage Permissions to generate the Harvest API key and automatically assign it the appropriate permissions required by Untapped.

In the subsequent dialog box, click Copy to save your API key to your clipboard. Store the API key in a secure location to provide to Untapped in the next step. Click I have stored the API Key once you have copied and saved the key.3._API_key_created.png

Note: You cannot access the full API key again after clicking I have stored the API Key. If you lose your API key and need to access it later, you must create a new API key, provide it to the integration partner, and then revoke access to the original key.

On the subsequent page, confirm the following permissions are assigned to your new API key:

Applications

  • GET: Retrieve Application
  • GET: List Applications
  • PATCH: Update Application
  • POST: Advance Application
  • POST: Move Application
  • POST: Reject Application
  • POST: Moves Application to Job
  • POST: Unreject Application
  • POST: Hire Application
  • POST: Add Attachment to Application

Candidates

  • GET: Retrieve Candidate
  • GET: List Candidates
  • PATCH: Edit Candidate
  • POST: Add Candidate
  • POST: Add Note
  • POST: Add Attachment
  • POST: Add Application
  • POST: Add Prospect
  • PUT: Anonymize Candidate
  • PUT: Merge two candidates
  • POST: Add Education
  • POST: Add Employment
  • DELETE: Delete Employment
  • POST: Add E-mail

Close Reasons

  • GET: Get close reasons

Custom Fields

  • GET: Get custom fields

Education

  • GET: Get degrees
  • GET: Get disciplines
  • GET: Get schools

Job Posts

  • GET: List Job Posts
  • GET: Retrieve Job Post for Job
  • GET: List Job Posts for Job

Job Stages

  • GET: Retrieve Job Stage
  • GET: List Job Stages
  • GET: List Job Stages for Job

Jobs

  • GET: Retrieve Job
  • GET: List Jobs
  • GET: Get hiring team

Rejection Reasons

  • GET: List Rejection Reasons

Tags

  • GET: List tags applied to candidate
  • GET: List Candidate Tags
  • PUT: Add a candidate tag
  • POST: Add New Candidate Tags

Users

  • GET: List Users
  • GET: List User Job Permissions

If any of the permissions above are not checked, place a check in the box next to the appropriate permission. Click Save when finished. 

Your Harvest API key for the Untapped integration is created and configured! Provide the Harvest API key to your Untapped onboarding team so they can set up the integration.

Add candidates to Greenhouse Recruiting with the Untapped integration 

When a student replies to your message on Untapped, you can export the student into Greenhouse Recruiting as a candidate using the Export button within each conversation. 

Additionally, candidates can be exported into Greenhouse Recruiting from the list of pipeline students within each role.

During your export, you can select which job to export the candidates to in Greenhouse Recruiting. You can also export the student as a prospect if preferred. 

 

Once a student is exported, you can jump quickly to their candidate or prospect profile in Greenhouse Recruiting by clicking the View button (where the Export button was located prior to exporting the student). 

When a candidate is imported into your Greenhouse Recruiting instance via Untapped, their Source will be listed as Untapped. This makes tracking and reporting data very easy. 

In addition, you can see all actions taken on a candidate from the Activity Feed tab in Greenhouse Recruiting. 

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Additional resources

Untapped is available for any needs, including questions, comments, or feature requests. To learn more about using Untapped for your company, contact sales@untapped.io

For assistance with the Untapped integration, contact support@untapped.io, or visit the Untapped Help Center.