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Product tier: Available for all subscription tiers

Every Greenhouse Recruiting user account has at least one associated email address that is used for logging into the system and for email communication. This article will cover how a Greenhouse Recruiting user can update the email address(es) associated with their account.

Note: To learn more about editing another user's email address, click here.

Primary vs secondary email address overview

For any given Greenhouse Recruiting user account, we support a single primary email address and one or more secondary email addresses (non-primary email addresses). Please refer to the below chart regarding how primary and secondary email addresses are used in Greenhouse Recruiting:

 Primary amail address  Secondary email address
  • Can be used to sign into Greenhouse Recruiting
  • Emails generated from Greenhouse Recruiting will be sent to this email. For example, notifications, reminders, and more
  • Can be used to sign into Greenhouse Recruiting
  • Can be selected for the From field when sending an email through Greenhouse Recruiting

Add an email address to your account

Click your Name in the top right-hand corner of the page, then select Account Settings from the dropdown menu.

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On the Account Settings page, click the Pencil icon within the Personal Information panel. 

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On the Edit Personal Information page, click Add another email

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Use the provided field to input another email address. Then, navigate to the bottom of the page and click Save.

Greenhouse Recruiting will send a verification email to the provided email address. Click the verification link included in the email and input your password on the following page to verify the email address.

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Note: If a non-primary email address is ever edited, Greenhouse Recruiting will send an additional verification email to verify the edited email address. 

Edit primary email address

To change the primary email address associated with your user account, navigate to the Personal Information page. (Hi [Your Name] > Account Settings > Personal Information panel > Pencil icon)

From the Email section, click the radio button under the Primary column inline with the email address that will be the primary email address for the account.

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When finished, click Save at the bottom of the page.

Delete a secondary email address

To delete a secondary email address associated with your user account, navigate to the Personal Information page. (Hi [Your Name] > Account Settings > Personal Information panel > Pencil icon)

Click the X inline with the secondary email address. 

Note: Only secondary email addresses can be deleted. 

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When finished, click Save at the bottom of the page.