DataGrail helps Greenhouse customers comply with Europe’s (GDPR), California’s (CCPA), Nevada’s (SB 220) and similar privacy regulations. The regulations require on-demand access and deletion of a requester's personal data -- particularly anything that may be associated with an email address -- across all first and third party/external business systems.
Greenhouse Recruiting’s integration with DataGrail allows Greenhouse customers the ability to perform request and deletion of personal data. DataGrail also allows for unification of communication preferences via a Preference Card that integrates with all the leading communication systems.
In this article, we will cover how to:
- Configure User Setup Permissions in Greenhouse Recruiting
- Create a Harvest API Key for the Greenhouse/DataGrail Integration
- Use the API to process a candidate’s Privacy Request
Configure User Setup Permissions in Greenhouse Recruiting
In order to enable the Greenhouse/DataGrail integration, you will need the developer permission that Can manage ALL organization’s API Credentials.
Contact a Greenhouse user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon > Users > Your Name)
The user with Site Admin level permissions should navigate to the Permissions panel on your user page and expand the Developer Permissions dropdown menu.
Select Can manage ALL organization’s API Credentials so that a check is in the checkbox. When finished, click Save.
Repeat as necessary for any other user that should have access to set up the integration.
Create a Harvest API Key for the Greenhouse/DataGrail Integration
To create a Harvest API key for the integration, click on the Configure icon in the upper right-hand corner. Navigate to Dev Center on the left-hand panel.
From the Dev Center page, click API Credential Management.
From the API Credential Management page, click Create New API Key to generate the API key for DataGrail.
From the Create new credential dialog box, name your API key: DataGrail and select Harvest from the Type dropdown menu. When finished, click Create.
On the Manage API Key Permissions page, set the permissions by only selecting Candidates.
When finished, click Update.
Your Harvest API key for the Greenhouse/DataGrail integration is created and configured. Provide your Harvest API key to DataGrail onboarding team so they can set up the integration.
How to use the DataGrail Integration with Greenhouse:
- Your company’s designated team that handles Privacy Requests will use this integration to query the API to retrieve a candidate record upon their request
- Should the Greenhouse Site Admin need to be consulted to process the Privacy Request the designated team will contact them for further action
Please contact firstname.lastname@example.org for troubleshooting assistance regarding the integration.