The purpose of this guide is to help your team understand the role of offices and departments within your organization configuration. Office and department values have many dependencies in Greenhouse Recruiting, so we recommend evaluating how these entities should be organized to fit your recruiting team's operational needs. Your organization configuration can impact the following areas:
- User permissions
- Job and offer approvals
- Job board configuration
- Dashboard and reporting filters
- Custom field configurations
- Email template and offer template configurations
If you still have any questions about the right office and department structure for your organization after reviewing this guide, reach out to your customer success representative.
How offices and departments are used in Greenhouse Recruiting
Users can be assigned access to future jobs by office or department.
Organizations with an Advanced or Expert subscription can configure default approval flows to open new jobs and extend offers by office or department.
Job posts on job board
If your organization is using a job board hosted by Greenhouse Recruiting (option 1) or has your Greenhouse Recruiting job board embedded on your careers page (option 2), the jobs will be organized by your offices and departments.
Your web team can only implement an alternative organization of job posts on your site if implementing an API driven job board (option 3, option 4, or option 5).
Please reach out to your internal web development team or third-party website developer if you are unsure of which option your team is currently using or plans to use.
Report and dashboard filters
Jobs can be sorted by office and / or department in reports and on the Job and Candidate search dashboards.
Organizations with an Advanced or Expert subscription can make Offer Templates available only to candidates on jobs assigned to certain offices or departments.
Custom job and offer fields
Organizations with an Advanced or Expert subscription can configure custom job fields to appear only on jobs assigned to selected offices or departments. Similarly, custom offer fields can be configured to only appear on Offer forms for candidates on jobs assigned to selected offices or departments
Organizations with an Advanced or Expert subscription can configure email templates so they are only available to be sent to candidates on jobs assigned to selected offices.