Verify an email domain using a web host with domain implied

Permissions: Site Admin

Product tier: Available for all subscription tiers

Certain web hosting services like GoDaddy, SquareSpace, or NameCheap imply your organization's domain when adding DNS records. This means that your web host service will automatically append your organization's domain to all added DNS records.

Note: Please check with your IT team to see if your web hosting service implies your organization's domain when adding DNS records.

For organizations using a web hosting service that implies your domain for DNS records, you'll need to edit the Email Your IT Department email as part of the email verification process.

Once you've registered your domain with Greenhouse Recruiting under Configure Configure icon > Email Settings, click Email Your I.T. Department.Screenshot of Email Your IT Department button

Greenhouse Recruiting will populate the information needed by your IT team to verify your domain in an email. However, since your organization is using a web host with the domain implied, the Hostname column needs to be edited.

Screenshot of example Hostname column

Remove your domain from each DNS record in the Hostname column (everything after gh-mail).

Note: Because your web host already appends your domain, if these entries are not edited you'll essentially be trying to verify a duplicative record, like, that will cause your DNS settings to fail.

Once the entries are edited, click Send.

Screenshot of exampled edit domain records

Your IT Team will use these edited records to verify your domain.