Permissions: Coordinator and Owner

Product tier: Available for Greenhouse Welcome and Greenhouse Onboarding subscription tiers

Your new hire welcome experience is comprised of pages arranged in a particular order. New hires who are added to your Greenhouse Onboarding account will be directed to this sequence of pages to experience onboarding with your organization. We provide easy-to-use authoring tools to customize every page in your welcome experience which you can then filter to appear specific new hires, arranged in any order you wish!

Create and customize a new page

Note: Click here if you're interested in learning how to reorganize the flow of your welcome experience pages.

To manage your welcome experience pages, click Settings on your navigation bar and then click Pages on the left.

Screenshot of Pages button

Hover over existing pages to select Edit.

To create a new page, click Create New Page.

Screenshot of Create new page button

The new page will be blank and ready for customization. At the bottom of the page, the component drawer should already be open.

If not, click Open Drawer to reveal the available customization components.

Screenshot of drawer of open components

Components you can use to customize the new hire welcome experience page include:

Component Usage

Upload an image from your computer (max file size 3MB and 1016px width) or provide a video URL (such as YouTube or Vimeo).

Note: Images uploaded via the media component need to be resized outside of Greenhouse Onboarding to your desired specifications before uploading.
Employees Introduce employees at your organization to new hires. Click Edit at the top of the component to select a role or specific user.
Timeline Click Edit at the top of the component to add important events / anniversaries for your organization's timeline.
Fields This displays fields a new hire will fill out. The fields can be configured by navigating to Settings > Fields.

Documents assigned to the new hire that require an e-signature will be populated. These documents can be configured by navigating to Settings > Onboarding Plan > E-Signatures Templates.

Note: The E-signature feature is not available in Greenhouse Welcome. Access to E-signatures requires a Greenhouse Onboarding subscription.
Line break Add a visible line break between elements on the welcome experience page.

To customize the page with any of these components, click and hold the component icon in the drawer. Drag the component to the desired position on your page until the Screenshot of drag component icon is highlighted and release the component.

Screenshot of moving components on a welcome experience

To rearrange components you've added onto the page, click and hold the Screenshot of arrange components on a page tab to the left of the component. Drag to the desired position until the Screenshot of drag components to the desired position is highlighted and release the component.

If needed, click the Screenshot of delete a component on a new hire welcome experience icon at top of the component to delete a component.

Screenshot moving a page around on welcome experience

When finished, toggle the Published button so that a check displays to enable the page.

Screenshot of Published toggle on a new hire welcome experience page

To save your progress, click Save at the top.

Your welcome experience will now display this page to your new hires when they onboard!

Assign page rules

The page rules section is located on each page you create and allows you to apply rules to the individual page so that it will only be shown to new hires that meet all the selected criteria.

Use the provided Page Rules dropdown to apply any rules, like department, location or employment status to your page. You can set multiple rules across and within each field.

Screenshot of page rules

To save your progress, click Save on the left of the page.

Delete a page

If you need to delete a page, click Delete Page at the bottom left of the page under Page Details.

Screenshot of delete page on new hire welcome experience

Note: Any employees currently going through onboarding will no longer see the deleted page in the welcome experience.

To confirm your choice, click Delete Page.