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Enable a Web Hook

A web hook is a simple event notification system. When an event occurs in Greenhouse (e.g. a candidate is hired) a payload of data about the event is sent to a specified endpoint. Typically this endpoint is developed and hosted on an integration platform or external system managed by your internal team or a third-party. Web hooks can be enabled for integrations with our partners and custom integrations developed by your team. Your development team can find more information about our available web hooks on our Developer Resources page


Enable a Web Hook

To create a web hook, click the Configure icon Screen_Shot_2018-05-24_at_5.31.51_PM.png in the upper right-hand corner of the page. Navigate to Dev Center on the left-hand panel and click Web Hooks from the Dev Center page.


Click Web Hooks from the Web Hooks page.


Fill in the following fields for the web hook:

Name this web hook - we recommend choosing a name that specifies what the web hook is being used for

When - select the web hook you want to enable (i.e. the event)

Endpoint URL - the URL that will receive the data (must be HTTPS)

Secret Key - this can be any value

Error recipient email - this is the address that will receive an email notification if the web hook fails. There is no in-app notification if the web hook fails, so we recommend specifying an internal Greenhouse admin who should receive the notification



Advanced Settings - fill in Advanced Settings if your receiving endpoint requires additional Basic or OAuth authentication. Here you can also add additional web hook headers as required, and configure the number of retry attempts Greenhouse will make if the web hook fails.

The default number of retry attempts is 25. You can find more information about our retry policy in our developer documentation here.


Click Create Web hook to complete the web hook setup. Greenhouse will ping your endpoint. If this ping is accepted successfully, the endpoint will be created. 

If the ping is unsuccessful, Greenhouse will save the configurations but disable the web hook.

To continue the web hook setup:

  • edit the configurations
  • then set the "Disabled?" option to "No".

Click Update Web hook to try saving the web hook again. Repeat until configurations are saved and the web hook is enabled.