Reset password on personal user account

Note: If your organization uses SSO to log into Greenhouse Recruiting, you cannot reset your password through Greenhouse Recruiting. If your organization uses SSO for Greenhouse Recruiting and you are unable to log in, please contact your internal IT team for further troubleshooting. 

If you are unable to log into Greenhouse Recruiting, you can reset your password by navigating to the Greenhouse Recruiting login page. Enter your email address, then click Next


On the subsequent page, click Forgot your password? 


On the Forgot your password? page, type in your email address once more, and then click Send reset instructions


If the provided email address is associated with a Greenhouse Recruiting user account, we will send you an email with a reset password link shortly. If you have trouble locating this email message, we recommend checking with your internal recruiting team to confirm which email address is associated with your Greenhouse Recruiting user account. 

Note: When creating a new password, the password must be at least eight characters long and include one upper case character, one lower case character, and one number.