Article Type: How-To
I'm running into issues logging into Greenhouse Recruiting. What steps can I take to troubleshoot?
The best recommendation if you are experiencing issues logging in is to reset your password.
In order to do this, please follow the steps below:
- Navigate to the Greenhouse login page (https://app.greenhouse.io/users/sign_in)
- Type in your email address
- Click Next
- On the next page, click the link Forgot your password?
- Enter your email address once more
- Click the button Send reset instructions
Instructions will then be delivered to the inbox of the email address entered.
Note: Please check with your internal team to confirm which email address your account was registered with.