A custom options sync mirrors the list of options for a custom field in Greenhouse Recruiting with the list of options for a corresponding field in your HRIS platform. A custom options sync can be enabled to complement any job import or candidate export integration you may be using.

Which fields should use custom options sync?

Common examples of fields built in Greenhouse Recruiting that require custom option syncs are supervisory org and cost center. If you create a custom job field in Greenhouse Recruiting called "Cost Center" that includes a list of all available cost centers in your HRIS platform, a custom options sync will keep the list of cost centers up to date with the options available in your HRIS platform.

When should I enable a custom options sync for a field in Greenhouse Recruiting?

We recommend setting up custom options sync for fields that have a large number of options, such as hundreds or thousands of options that would be difficult to input manually into Greenhouse Recruiting. Maintaining this many options manually could result in human error. A custom options sync helps by automatically maintaining parity between your HRIS and Greenhouse Recruiting.

We also recommend custom option sync for fields whose options change frequently and require a sync to stay up-to-date with what's configured in your HRIS platform.

Note: While a custom option sync integration syncs the list of options on the field configured in your Greenhouse Recruiting account, it doesn't sync the selected value for the field on each Greenhouse Recruiting job.

For example, if you create 'Option A' on a field in your HRIS platform, the option will appear as an available option in Greenhouse Recruiting, but you still need to go to the specific job in Greenhouse Recruiting to change the value for the field to 'Option A.'