Permissions: Site admin

Product tier: Available to all product tiers

Application tracking helps candidates stay organized during their job search while giving your team access to a growing set of tools that create a transparent, branded candidate experience.

MyGreenhouse supports tracking for all candidates who apply through Greenhouse job boards, but organizations that turn on application tracking offer a more complete experience.

Overview

When candidates apply for Greenhouse-hosted jobs, their application details are automatically added to their MyGreenhouse account. They can then return to review the jobs they’ve applied for and their application dates.

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Opted-in experience

When you opt into application tracking, your organization can unlock an enhanced version of this experience with no manual effort from your team. Companies that enable application tracking get:

  • Opted-in badge: Your company's commitment to transparency is highlighted by displaying a badge next to your name in MyGreenhouse.
  • Task sharing: Tasks you assign to candidates in Greenhouse will automatically appear in their MyGreenhouse account.
  • Active/Inactive status: In MyGreenhouse, applications are "active" by default. When you turn on application tracking, we'll update applications to "inactive" after you've sent a rejection email to the candidate. If you reject a candidate without scheduling or sending a rejection email, we'll update the application's status to "inactive" 4 days after the date of their rejection.

Turn on application tracking

Go to Configure, Candidate portal,  then select "Turn on application tracking." 

Click "Save changes." 

Note: Today, turning on application tracking only shares candidate tasks and if applications are active or inactive. Upcoming features will be highly configurable, so you can customize exactly the information your team will share with candidates.