The ability to access an attachment on a candidate's profile is determined by the following three criteria:
- Attachment type
- User permissions
- Attachment settings (for Document type only)
In this article, we will cover how to navigate to the attachment section of a candidate's profile and provide an accessibility grid to help you understand who can view specific attachments.
Greenhouse Recruiting users can navigate to a candidate's attachments by clicking the Details tab on the candidate's profile.
From the Details tab, navigate to the All Attachments section.
Use the below accessibility grid to see which users can access the different documents in this section:
| Attachment Type | Interviewer | Job Admin level permissions or above | Job Admin level permissions or above with the user-specific permission Can see private notes, salary info, manage offers, and approve jobs/offers |
| Resume | Yes | Yes | Yes |
| Cover Letter | Yes | Yes | Yes |
| Take Home Test | Yes | Yes | Yes |
| Offer Packet | No | No | Yes |
| Offer Letter | No | No | Yes |
| Signed Offer Letter | No | No | Yes |
| Document (Admin Only) | No | Yes | Yes |
| Document (Private) | No | No | Yes |
| Document (Public) | Yes | Yes | Yes |
Note: The Signed Offer Letter attachment type is for organization's who have enabled the DocuSign integration.