HireVue's online video interviewing software and pre-employment assessments platform uses AI and validated IO psychology to get you the best talent, faster. Greenhouse Recruiting's integration with HireVue allows your organization to add a HireVue video interview to a job's interview plan. In this article, we will cover how to:

HireVue Servers

Organizations should be aware that HireVue divides access by US and EU customers. Below are the addresses used by each respective customer base:

Enable Greenhouse/HireVue Integration

To start, contact your HireVue representative to receive your API key. Once you have received your API key, fill out the form at www.greenhouse.io/asksupport or click here to open a ticket. 

Note: Do not send the API key in this initial email.

The Greenhouse Support Team will respond with a SendSafely link for you to enter your API key. A notification will be sent to the Greenhouse Support Team after you have entered your API key and they will email you to confirm that your API key has been set up in your account and your integration is enabled.

Note: To verify your identity, the Greenhouse Support Team might request you provide a Support Verification Code before adding the API key to your organization's account.

Add HireVue Stage to Job’s Interview Plan

Once the Greenhouse/HireVue integration is enabled for your organization, you will be able to add the HireVue video interview as an Interview stage. 

To do this for an existing job, navigate to a job (All Jobs>Job Name) and click Job Setup from the Job navigation bar.


From the Job Setup page, navigate to Interview Plan on the left-hand panel and click Add Stage.  


From the Add Stage dialog box, select the HireVue stage. When finished, click Add to apply the stage to the job's interview plan. 


Configure HireVue Stage

Once the stage has been added to the job's interview plan, click Edit Take Home Test. Use the provided dropdown menu to choose assessments that you have previously set up in HireVue. 

Select the appropriate assessment and assign at least one Greenhouse user to grade/review submitted assessments. When finished, click Save.

Note: Keep in the mind that all configuration of the assessment itself, interview instructions, as well as the email template, will need to be done in HireVue. 

Send and Review the Test

When candidates are moved into the HireVue interview stage, Greenhouse will display a Send Test link.

Note: The primary email address of the Greenhouse Recruiting user sending the HireVue interview stage must match your email address in HireVue. This enables Greenhouse Recruiting to correctly display the test options when sending a test to a candidate. 

The status of the assessment will be viewable in Greenhouse:  


Once the candidate has submitted their test, the Interview Kit will contain a link to view the submitted test in HireVue.

Note: The expected delay for the submitted test link to appear in Greenhouse Recruiting is between 20 and 60 minutes.