What do I do if a resume can't be parsed?

If a resume cannot be parsed, you will need to attach the resume manually. On the Add New Candidate page, you will need to scroll to the bottom of the page and click Attach Resume

 

 

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Comments

  • Avatar
    Christian Bogeberg

    can we auto-tag candidates based on the content we put into these fields when adding or referring?

  • Avatar
    Jess Bertubin

    Hi Christian,

    Thanks for writing in!

    Currently auto-tagging can only be applied when candidates complete an application form. This FAQ has more info on how to do this:
    https://greenhouse.zendesk.com/hc/en-us/articles/203105595

    If you have any follow up questions, feel free to reach out to us at support@greenhouse.io!

    Best,
    Jess

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