What will agency recruiters be able to see once they've submitted a candidate?

By default, they'll be able to see the status of the candidate (active, rejected, hired) and any rejection notes that you specifically enter for them. But, they won't see any other notes or interview feedback. 

As well, you if you go to the Permission Policies tab within Configure, you can further provide Agencies with the Current Stage of the Candidate and their Next Scheduled Interview.

Below is an example of how this will appear to the Agency on their Candidates tab. 

 

 

 

 

Keywords: Sourcing, Agencies, Agency, sourcing/stats, /sourcing/stats 

Have more questions? Submit a request

Comments

  • Avatar
    Miranda VonFricken

    Can you tag the agency in a note like we can co-workers?

  • Avatar
    Jess Bertubin

    Hi Miranda,

    Thanks for writing in!

    Currently there isn't functionality to tag an agency as you would co-workers. We are working on adding more features to help in communicating better with agency recruiters for all customers! The best place to keep an eye on that would be the Product Roadmap forum within the Community. In the meantime, the best way to communicate with agency recruiters from within Greenhouse will be to utilize the "Email the team about [candidate]" feature.

    Let me know if you have any other questions!

    Best,
    Jess

  • Avatar
    Naomi Crosbie-Iwasaki

    Hi there,

    Can different consultants at the same agency see submissions by their colleagues? Or would they need to be added to the same job?

    Thanks,
    Naomi

  • Avatar
    Olivia Hirsch

    Hi Naomi,

    Happy to help here! Agency recruiters are only able to view candidates that they have submitted themselves. They will not be able to view candidates submitted by their colleagues.

    Let us know if you have any additional questions!

    Thanks!
    Olivia

  • Avatar
    Sarah Dunsmore

    How do you let agency recruiters know you added them to a new Req in Greenhouse? Can they be sent an email notification from GH so they don't miss important updates?

  • Avatar
    Olivia Hirsch

    Hi Sarah,

    Thanks for writing in!

    Agency recruiters will be able to see any new roles they have been added to in their agency portal. Greenhouse does not send a notification in this case and it would be up to the company to communicate if they have added a new role to recruit for.

    Thank you!
    Olivia

  • Avatar
    Miles Dickinson

    Is there likely to be any additional feature of letting agencies know if a candidate is overdue in a stage, i.e. if an alert setting is triggered. This would be a useful function if there is a candidate who has fallen through the gaps, so an agency can give a gentle prodding for a decision?

  • Avatar
    Olivia Hirsch

    Hi Miles,

    Thanks for writing in!

    Adding this type of feature to the Agency Portal is not currently on our roadmap. However, I am happy to submit this feedback to our Product team!

    To see what is in the works, feel free to take a look in Community at our Product Roadmap: https://community.greenhouse.io/t5/Product-Roadmap/idb-p/IdeaExchange

    Hope this helps and please feel free to reach out to support@greenhouse.io with any additional questions!

    Thank you,
    Olivia

  • Avatar
    Emily Chase

    Hi,

    Are agencies able to see if a candidate is already in our system or if two profiles have been merged?

    Thanks!

Powered by Zendesk