How do I edit Alert Settings?

Admins with the permission to edit Jobs can edit the Alert Settings of each Stage for any Job.

To accomplish this, go to the Job Setup tab, and then the Interview Plan tab. Alert Settings will be located at the top of the page, here:

Screen_Shot_2017-06-14_at_4.12.28_PM.png

Have more questions? Submit a request

Comments

  • Avatar
    Joseph Schindel

    Is this in business days?

  • Avatar
    Murphy

    Hi Joseph,

    No, these alerts count all days, not business days. Let us know if you have any other questions!

    Thanks,
    Murphy

  • Avatar
    Richard McKinney

    Is there a view within Greenhouse where I can see which candidates I’m @ mentioned on?

  • Avatar
    Murphy

    Hi Richard,

    No, there isn't any sort of inbox of these @mentions, so we recommend you check your email for a list of the candidates and conversations you're mentioned on. Please let me know if you have any other questions!

    Thanks,
    Murphy

  • Avatar
    Adam Farley

    Is there a place to convert alerts to emails/digests so I am notified outside of greenhouse when something isn't working out?

  • Avatar
    Alexa Lytle

    Hi Adam,

    Currently there is no way to sign up for email notifications based on alerts, but we'll put it in as a feature request for you!

    Best,
    Alexa

  • Avatar
    Matthew Mason

    Is there any update on the ability to have email notifications based on alerts? (previous comment by Alexa)

  • Avatar
    Jeffrey Swartwout

    Hi Matthew,

    Unfortunately we don't have a timeline for building that functionality yet. I'll ping our product team to let them know it's on your mind though!

    Best,
    Jeff

  • Avatar
    Matthew Mason

    I can relate. Thanks.

  • Avatar
    Marina Rostein

    I wanted to check in and confirm that there is still no email notification for alerts. Is that right? Thanks!

  • Avatar
    Karen Situ

    Hi Marina,

    Thanks for writing in! I can confirm that there are still no email notifications for alerts :)

    Hope that helps!

    All the best,
    Karen

  • Avatar
    Coordination Team - GetYourGuide

    It seems like I cannot delete alerts when I want, Greenhouse doesn't allow to leave it blank. "Sorry, we encountered an error. Please try again". Can we fix it somehow?

  • Avatar
    Jess Bertubin

    Hi there,

    Thanks for writing in!

    Currently the Alert Settings cannot be blank nor can they be 0. What I would recommend is entering a large number (ex. 1000) in the fields.

    We understand that this may be the best workflow, and we are looking into how best to improve this feature. If you'd like to provide more insight into how this works in your particular organization, feel free to send us an email at support@greenhouse.io and we will include this in our research.

    Best,
    Jess

  • Avatar
    Dan Levine

    We are also looking forward to emails on alerts. Is there a timeline on that? In the meantime, is there a way to look at all candidates that are in an "alert" mode?

  • Avatar
    Thai Win

    Hi Dan,

    Unfortunately, we do not have a timeline for building that feature. As for viewing all of your candidates in "Alert" mode, if you go to the All Jobs page and on the right hand side you'll see the Tasks bar. If you click "All Tasks," you'll be able to click "Alerts" and view all of the candidates with an alert.

    Hope this helps and feel free to reach out if you have any questions!

    Best,
    Thai

  • Avatar
    Ola Staniszewska

    +1 for email alerts!

  • Avatar
    Ashley Bathe

    +2 for email alerts! :)

  • Avatar
    Jodi Freeman

    Hi Ola and Ashley!

    Thank you for your feedback on this! I can definitely submit this feedback during our upcoming Product Feedback meeting!

    In the meantime, feel free to check out our Product Roadmap on our Community Page at https://community.greenhouse.io/t5/Product-Roadmap/idb-p/IdeaExchange to see a list our some of our team's current priorities!

    Thanks again!
    Jodi

  • Avatar
    Sascha Bölke

    Since it is a new year I wanted to ask, if there are plans by now for the email alert?

  • Avatar
    Adam Farley

    +1 to Email Alerts - this would be very useful! I'm happy most of the other tools I use daily can be setup to send email alerts so I don't need to remember to login to them daily! It would be great if greenhouse could do this.

  • Avatar
    Annie Sellers

    Ditto to the email alerts. Is there a way to be notified (via email) when a candidate has been sitting in the resume review stage for a certain amount of time? Wondering for our referral buckets - to make sure prospects referred to those buckets do not slip through the cracks for our recruiters.

  • Avatar
    Olivia Hirsch

    Hi Sascha, Adam and Annie,

    Thanks for writing in with this feedback! Currently, email notifications for alerts are not on our Product Roadmap. I'd recommend following our roadmap here to learn more about what we are working on: https://community.greenhouse.io/t5/Product-Roadmap/idb-p/IdeaExchange.

    The best way to see if candidates are 'stuck' in on stage would be to view alerts from Dashboard>All Tasks>Alerts. Hope this helps!

    Thanks,
    Olivia

  • Avatar
    Nicole Hubmann

    Is there a way to bulk change alerts for all the roles I'm listed as a recruiter instead of going into each individually to change alert boxes?

     

    I figured out how to do it, but it looks like I need admin access. Is that accurate? 

    Edited by Nicole Hubmann
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