Permissions: Job Admins who can edit job approvals and offer approvals

Product tier: Available for Advanced and Expert subscription tiers

When a user requests approval on a job or offer, the listed approvers receive an automated email notification with the details of the job or offer.

Customizing automated approval reminders

Information on approval reminders can be customized by Site Admins by clicking Configure Approval Reminders under Configure > Approvals

Sections can be entirely removed from the automated email by selecting the box. If a section is selected, the specific information sent in the email can be configured by choosing options from the dropdown menu.

A version of the email can be viewed in a new tab by clicking Preview email

When you're finished, click Save changes.

Receiving automated approval emails

If they're currently logged into Greenhouse Recruiting, the approver can approve or reject the job or offer directly from within the email.

Offer-approval-email.png

If a job is rejected, an email notification is sent to the following users:

  • The user who made the request
  • Each hiring manager assigned to the job

If an offer is rejected, an email notification may be sent to the following users: 

  • The user who made the request
  • The job's primary recruiter (This user is labeled with 'Recruiting tasks')

List-of-recruiters-with-one-labeled-with-recruiting-tasks.png

  • The job's hiring manager(s)
  • Any users who have already approved the offer

Note: In the example below, one of the approval steps is marked as 1 of 2 approvals required. In this case, if one of the users approves and one rejects, the step ultimately is considered approved.

The offer advances, and a rejection notification is not sent.

Screenshot-of-approval-steps.png
However, if both users reject the offer, the offer is considered rejected, and a rejection notification is sent.