1. Greenhouse Support
  2. All Recruiting topics
  3. Approvals

Approval emails

When a user requests approval on a job or offer, the listed approvers receive an email notification with the details of the job or offer.

Note: The approval request email is a default Greenhouse Recruiting email and cannot be edited.

The approver can approve or reject the job or offer directly from within the email.

Offer-approval-email.png

If a job is rejected, an email notification is sent to the following users:

  • The user who made the request
  • Each hiring manager assigned to the job

If an offer is rejected, an email notification may be sent to the following users: 

  • The user who made the request
  • The job's primary recruiter (This user is labeled with 'Recruiting tasks')

List-of-recruiters-with-one-labeled-with-recruiting-tasks.png

  • The job's hiring manager(s)
  • Any users who have already approved the offer

Note: In the example below, one of the approval steps is marked as 1 of 2 approvals required. In this case, if one of the users approves and one rejects, the step ultimately is considered approved.

The offer advances, and a rejection notification is not sent.

Screenshot-of-approval-steps.png
However, if both users reject the offer, the offer is considered rejected, and a rejection notification is sent.