Below is a compiled list of all default emails that can originate from Greenhouse Recruiting and the intended recipient of each email. 

User management emails

Email Recipients Configurable
User invitations Designated user Yes
Password reset SSO Designated user No
Permission changes
(if checkbox is selected on Permissions page)
Designated user No
Hiring plan permissions change Designated user No
New hire summary Users who are entered in the modal after Offer Marked as Accepted No
Email verification Designated user Yes
Bulk user import The user who uploaded bulk import No
Global email address verification The global email address being verified No
Default Job Admin welcome message User invited Yes
Default Site Admin welcome message User invited Yes

Approval emails

Email Recipients Configurable
@mention on approval notes User @mentioned Partially
Bulk update of Greenhouse approval flows confirmation The user who bulk-updated approval flows No
Job approval request Users on the approval chain No
Job approval rejection Hiring Managers, Recruiters, and users who requested approval No
Job approved/opened The person requesting approval No
Job approved/officially opened
(if using 2-stage job approvals)
The person requesting approval No
Offer approval Hiring Managers, Recruiters, and users who requested approval No
Job approval, begin recruiting approval,
offer approval
The person requesting approval No
Offer/job rejection Hiring Managers, Recruiters, and the person requesting approval No

Application and referral emails

Email Recipients Configurable
Bulk resume receipt
(notification of upload and potential errors)
The user who initiated the action No
Bulk print resume (.pdf of files) The user who initiated the action No
Bulk print resume failure The user who initiated the action No
Bulk print resume error The user who initiated the action No
New candidate added to a job Users added to notification setting for new candidates or new agency submissions No
New referral added to a job Users added to notification setting for new referrals No
New candidate referral receipt The user who submitted the referral No
New prospect referral receipt The user who submitted the prospect No
Notification that an application was not processed Candidate No
Exported resumes - success/confirmation The user who performed this action No
Exported resumes - failure alert The user who performed this action No
Delete exported resumes - success/confirmation The user who performed this action No
Delete exported resumes - failure alert The user who performed this action No
Notifies a user when a note has been submitted by an agency recruiter The recruiter and coordinator on the job No
Default candidate referral receipt The user who submitted the referral Yes
Default prospect referral receipt The user who submitted the prospect Yes

Candidate and interview emails

Email Recipients Configurable
Calendar invite failed - there was no invitation attached The user who scheduled the invite No
Calendar invite failed - you are not a member of that org The user who scheduled the invite No
Interview reminder Interviewers on invite No
Unknown interviewers The user who scheduled the invite No
Interviewers don’t have access to candidate The user who scheduled the invite No
Scorecard update The user who signs up for the email in Job Setup No
@mention on scorecard User @mentioned Partially
@mention on note User @mentioned Partially
Candidate stage transition Users added to notification setting for stage transitions No
Follower update when candidate moved Users who elected to follow the candidate No
Someone submits a take-home test, but the stage no longer exists Users who created the test No
Take-home test, grading request User labeled as the grader on the take home test No
Take-home test received Users who sign up for the email in Interview Kit (graders, Recruiter, Coordinator, other users) No
Notification that a candidate filled out a form The user who sent the candidate the form No
Candidate status change
(rejected/marked as hired)
Agency user who added the candidate No
Candidate stage change Agency user who added the candidate No
Notification to agency user that candidate has changed stage/state Agency user No
Sends an email with the post-candidate experience survey to the candidate Candidate No
Candidate availability received The user who requested availability No
Default candidate interview confirmation message Candidate selected Yes
Default candidate availability request message Candidate selected Yes
Default candidate rejection Candidate selected Yes
Default extending offer Candidate selected Yes
Default interviewer invite User/interview invited Yes
Default scorecard reminder The recipient of the reminder Yes
Team email re: candidate packets Users selected Yes
Default candidate auto-reply Candidate who replied Yes

Report emails

Email Recipients Configurable
Weekly Recruiting Report Users who sign up for the email in Job Setup No
Weekly Recruiting Report (SHED Button) Users who sign up for the email in Job Setup No
Send an email with an attachment of an embedded report The user who is set to receive the report Yes
Sends an email with a link to an unembedded report The user who is set to receive the report Yes
Report email delivery failed (non-scheduled) The user who sent the report No
Scheduled report delivery failed The user who created the scheduled report No
Scheduled report email recipients changed The user who created the scheduled report No

Integration emails

Email Recipients Configurable
Slack notification failed because Slack disconnected The user who set up Slack notification No
Notification of completing a Docusign doc The sender of the Docusign envelope No
Workday®️ integration credential failure notification User with Workday®️ permissions No
A notification that the sender of Maildrop is not in Greenhouse The sender of the maildrop (nonuser) No
A notification that the sender of a Maildrop is an agency user (and cannot use Maildrop) The sender of the maildrop (nonuser) No
Maildrop success/confirmation receipt The user who performed this action No
Notification that the email address for the candidate sent by Maildrop is no good The sender of the Maildrop No

Other emails

Email Recipients Configurable
Daily recruiting email Users who sign up for the email in My Info No
Follow-up reminder All users added to follow-up reminder Partially
Job advertisement expiration The user who created the job ad No
The email you sent has bounced (failed to deliver) The user who sent the email No
GDPR data to be deleted The user designated as GDPR Data Protection Officer No
GDPR notification email The candidate whose data was added to Greenhouse Recruiting Yes
Notifications that an agency user was added to an organization The agency user who has been invited No
After a user exports data to a spreadsheet, if the export was successful, an email is sent with a spreadsheet link The user who requested the export No
Webhook failure notification Email address set as webhook error recipient No
Default EEOC data request Candidate selected Yes
Default Event prospect auto-reply Prospect who applied via the Event app Yes

Note: Greenhouse Recruiting is not sponsored by, endorsed by, or affiliated with Workday®️.