Duplicate interviews are appearing on the Candidate Profile, instead of multiple unique interviews

If you have scheduled multiple, unique interviews, yet these are all appearing as duplicates of the same interview, this is likely due to the interview kit URL that is being used in the calendar details section.

Usually we see this if the body of a calendar invite is copied and pasted to create other interviews. 

Steps to resolve:
1. Click on the correct name of the interview from the candidate profile. This will take you to the interview kit for this interview
2. Copy the URL of this interview kit page
3. In the external calendar invite details, replace the existing link with this newly copied link
4. Send the update to all attendees so that Greenhouse can capture this change
 
This interview kit link maps the scheduled interview to the correct candidate profile and correct stage/interview.

 

 

 

Keywords: [duplicate interviews, interview kit link, update]

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