IntroMagic is an easy-to-use, online video interview platform that enables recruiters to screen candidates listed in Greenhouse via video. Screen candidates for personality, communication skills, job and culture fit even before meeting them, then filter and shortlist only the top candidates for a final interview, thereby saving time.

You can set up video interviews, invite candidates and evaluate their responses all from within your Greenhouse dashboard. IntroMagic bridges the gap between applicants and recruiters through video. For candidates, it is an excellent platform to make a tailored video pitch on why they should be hired and for recruiters, it helps in building a systematic hiring process that eliminates bias in hiring and helps them hire fast, smartly and efficiently.

If you're looking for a cost-effective and simple software solution with outstanding customer service for screening candidates and hiring efficiently, choose IntroMagic.

Greenhouse Recruiting's integration with IntroMagic allows you to seamlessly add IntroMagic’s video interviewing stage to a job's interview plan.

Retrieve the IntroMagic API key

To conduct an IntroMagic online video interview with shortlisted candidates in Greenhouse, follow the below steps. Start with connecting your IntroMagic and Greenhouse accounts.

Signup or sign in on IntroMagic’s recruiter portal at

Inside the IntroMagic app, click on the name icon in the top-right corner and select API-Keys from the dropdown list.

You will arrive on the Settings page. Scroll down to the API-Keys section and select Greenhouse as the partner name. Click Generate API Key.

Copy and save this API key. You will need to share this with Greenhouse Recruiting.

Enable the Greenhouse Recruiting / IntroMagic integration

Once you have received your IntroMagic API key, click here to open a ticket with Greenhouse Support.

Note: Do not send your API key in the initial ticket. If needed, Greenhouse Support will respond with a SendSafely link for you to securely share the API key.

Wait for a confirmation email from Greenhouse Support. You may be required to verify your account before you can proceed.

If they need your API key, Greenhouse Support will provide a SendSafely link where you can enter your API key. Once Greenhouse Support has been notified that you’ve entered your API key, they will send a confirmation email.

Add the IntroMagic video interview stage to an interview plan

After the Greenhouse Recruiting / IntroMagic integration is enabled for your organization, you will be able to add the IntroMagic video interview as a stage to an interview plan.

To do this for an existing job, navigate to a job (All Jobs > Job Name) and click Job Setup from the Job navigation bar.

From the Job Setup page, navigate to the Interview Plan on the left-hand panel. Scroll down the page and click + Add a Stage.

From the Add Stage dialog box, select the IntroMagic Video Interview stage. When finished, click Add to apply the stage to the job's interview plan.

Configure the IntroMagic video interview

Once the stage has been added to the job's interview plan, click Edit inline with the IntroMagic Interview Kit.

On the subsequent page, select the Test Name from the dropdown menu. This test name is auto-populated with the company name specified while creating your IntroMagic recruiter account.

From the Interview Question section on this page, click on Add to set up the interview questions you want the candidate to answer in their video interview.

Enter the question in the “What is your question" field. Apart from the question itself, the selections made are not linked to IntroMagic so they do not affect the creation of IntroMagic questions. Click the Add button to save, then repeat this for each question you would like to add.

The questions created this way will:

  • Allow the candidate a total time of 5 minutes to record their answers. The time for each question will be divided equivalently by 5 minutes. For example- If you have added only one question, the time allotted for that question will be 5 minutes. If you have added 2 questions, the time allotted for each question will be 2 minutes, 30 seconds each.
  • Allow the candidate unlimited time to prepare, after viewing the question and before he starts recording

Navigate to the Graders and Notifications panel and select at least one Greenhouse Recruiting user to grade the interview

Click Save when finished.

Continue through and complete the job post creation process. The set of questions is now created, and you can begin to invite candidates.

Invite candidates for the IntroMagic interview from Greenhouse

Now that you have connected your IntroMagic recruiter account with your Greenhouse Recruiting account and configured the integration, it’s time to invite candidates. This means, you will invite candidates listed in your Greenhouse account to complete the IntroMagic video interview you have set up in and through Greenhouse.

Navigate to the candidate’s profile whom you wish to invite for the video interview. You will see an IntroMagic stage on the candidate's profile. Click on the arrow to expand the section, then click Send Test.

In the subsequent dialog box, confirm/edit the details of the video interview configuration. Review the test name, candidate email id, grader name and click Send Test when finished. Repeat this for each candidate you want to invite.

The status of the assessment will be viewable in Greenhouse Recruiting.

You will receive email notifications (on the email id associated with your IntroMagic recruiter account) once the candidate initiates & completes the video interview. The candidate's profile in Greenhouse will also indicate the status of the video interview.

Review the IntroMagic video interview from Greenhouse

Each time a candidate completes a video interview, it will be made accessible through Greenhouse. To view the video, navigate to the candidate profile in Greenhouse, then click on the IntroMagic stage. Next, click the IntroMagic Interview Kit.


Next, click View Report. The IntroMagic video will open in a new tab, ready for you to watch.

Play through the video to assess each question the candidate has answered. You can play and replay the video as many times as you like, and you can share the video externally using the share button or simply copy the video interview URL from the address bar of your browser and share via email, etc.

In Greenhouse, click Fill out the Scorecard to submit a scorecard for the candidate in Greenhouse. Then continue along the interview process as normal.

With this, the IntroMagic video stage is complete. The candidate’s video interview will also be accessible to the grader via email (email id associated with your IntroMagic recruiter account). You can also view this video inside your IntroMagic recruiter account.

Additional resources

For additional information not covered here, reach out to IntroMagic Support at