Greenhouse Recruiting includes Agencies, which allows the recruiting agencies you work with to submit candidates for your jobs in one convenient location. Agency recruiters can use their Agencies dashboard to review your available jobs and submit candidates.
Set up a new agency
Before agency recruiters can access the Agencies homepage, you'll need to add an agency and the agency's recruiters to your organization's account.
Add an agency
Agencies can be created from the Agencies tab in Configure.
When you're ready to create a new agency, click Add agency to create a new source.
Add recruiters to an agency
Next, click Add Recruiter to register a new recruiter account. After you enter their name and email address, the recruiter will receive an enrollment email to create an account.
Click here for more information on creating an agency.
Assign a job to an agency recruiter
After you've added a recruiter to an agency account, click Add/remove jobs to assign them to one or more of your organization's jobs.
Select the jobs that the recruiter should have access to. Recruiters will only be able to submit candidates to their assigned jobs in Agencies.
Deactivate an agency recruiter
If you need to remove a recruiter, select the Deactivate recruiter button on their recruiter profile.
For additional guidance, check out Deactivate agency recruiter.
Resend enrollment instructions
If you've invited an agency recruiter and they haven't created their account yet, you can resend their enrollment email by selecting the button next to their name.
If you need to modify the recruiter's information, click the pencil icon to edit their details.
Configure agency recruiter permissions
When the recruiter logs in to Agencies, they'll only be able to view whether candidates they referred for their assigned jobs are active or hired.
Site Admins can allow recruiters to see the interview stage under Configure > Permissions Policies. Giving recruiters access to this information will reduce the amount of communication required to keep agency recruiters up-to-date.
Identify an agency submission
During application review, candidates submitted by an agency will be marked with an Agency tag in Candidate details. The agency and agency recruiter that submitted this candidate will also be listed under Source.
You can also check whether a candidate was submitted by an agency in their candidate profile.
The Activity Feed will list when an agency submitted this candidate to your job.
The Details tab will list the candidate's agency and agency recruiter under Source & Responsibility.
Configure agency submission notifications
Job Admins can configure notifications so that specific users receive emails when an agency submits a job candidate.
From the job's dashboard, navigate to Job Setup > Notifications.
Scroll to Candidate Notifications.
Click Configure next to New Agency Submissions.
Use the dropdown to select the users in your organization who should be notified about agency submissions. Click Save when you're done.
Learn more about configuring agency submission notifications.