HiPeople enables you to automatically scale your collection of in-depth candidate references. Using our platform completely takes away the workload of requesting, collecting, and analyzing candidate references. Simply said, we give you your day back!

Greenhouse Recruiting's integration with HiPeople allows you to seamlessly add an automated, in-depth reference check by HiPeople to a job's interview plan. In this article, we will cover how to:


  • Enable the Greenhouse/HiPeople Integration
  • Add a HiPeople Stage to Job’s Interview Plan
  • Configure the HiPeople Stage
  • Send and Review the Test

Enable the Greenhouse/HiPeople Integration


To start, contact your HiPeople representative (sebastian@hipeople.io) to receive your API key. Once you have received your API key, click here to open a ticket with Greenhouse.

Note: Do not send the API key in this initial email. API Keys allow access to sensitive data and must be kept secret. If an API Key is shared in an email and your email is intercepted by a malicious third party or your email account is hacked, the hacker would be able to view and access your API Key. For this reason, we require API Keys to be shared securely using SendSafely, Greenhouse’s secure data transfer platform.


The Greenhouse Support Team will respond with a SendSafely link for you to enter your API key. A notification will be sent to the Greenhouse Support Team after you have entered your API key and they will email you to confirm that your API key has been set up in your account and your integration is enabled.


Add the HiPeople Stage to a Job’s Interview Plan

Once the Greenhouse/HiPeople integration is enabled for your organization, you will be able to add HiPeople reference checks as an Interview stage. 

To do this for an existing job, navigate to a job (All Jobs > Job Name) and click Job Setup from the Job navigation bar.


From the Job Setup page, navigate to Interview Plan on the left-hand panel. Scroll down the page and click + Add a Stage.


From the Add Stage dialog box, select the HiPeople stage. When finished, click Add to apply the stage to the job's interview plan.




Configure the HiPeople Stage

Once the stage has been added to the job's interview plan, click Edit. Use the provided drop-down menu to choose reference checks that you have previously set up in HiPeople

Select the appropriate reference check and assign at least one Greenhouse user to grade/review submitted reference checks. When finished, click Save.

Note: Keep in mind that all configuration of the reference check itself, as well as the email template, will need to be done in HiPeople



Send and Review the Test

When candidates are moved into the HiPeople interview stage, Greenhouse will display a Send Test link.

Note: When you send a test from Greenhouse, the interview instructions are actually sent by HiPeople.

Hit the test Send Test link and double-check that the right reference check and grader have been selected. After review, send the reference check by clicking on Send Test.



The status of the reference check will be viewable in Greenhouse:



Once the candidate has invited all her references, and all references have responded to the survey, the Interview Kit will contain a report holding the most important information about your candidates as well as a link (View Report) to view the candidate’s reference check profile in HiPeople.



Need help?


In case of any questions, reach out to our world-class support team via support@hipeople.io 24/7.