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Edit Consent Request Email Template

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Note: The contents of this article pertain to organizations who have selected explicit consent as the legal basis for their GDPR configuration.

When explicit consent is selected at the legal basis for your organization's GDPR configuration, any prospect or candidate that enters your account will need to provide consent to have their data collected, stored, and processed.  

Anyone under a data retention rule that does not enter through a consent portal will be sent a consent request email automatically. Additionally, this email can be manually sent to pre-existing candidates and/or prospects in your account who have not yet given consent. In this article, we will cover how to edit the copy of the consent request email. 

Click the Configure icon configure.png in the upper right-hand corner and select Email Templates on the left-hand panel.

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Navigate to your default GDPR notification under Organization-Wide Templates and click the Edit icon edit.png inline with the template name. 

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From the Edit Email Template page, input a name for the template, sender address, and subject heading for the email in the appropriate fields.

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Draft language that will be automatically sent to candidates whose data you are collecting. When you have finished, click Save.

Note: You should seek the advice of your legal counsel to prepare this language as it applies to your business. 

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Greenhouse Recruiting will automatically append buttons to give or deny consent to the end of the email when it is delivered to candidates or prospects. The copy of these buttons is non-editable.

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