Dependent custom offer fields allows your organization to create a nested structure of custom offer fields with defined relationships between parent and child fields. The nested structure of dependent custom offer fields creates a guided path for users when creating an offer and limits the exposure of offer fields based on the criteria you define. In this article, we will cover how to remove a parent/child custom offer field dependency.
Note: Any custom offer field dependencies edited will not be applied to existing offers. In order to apply these edited dependencies to an existing offer, you will need to update the existing offer.
To start, click the Configure icon in the upper right-hand corner and select Custom Options on the left-hand panel.
Click Offers on the subsequent page.
From the Custom Field: Offers page, navigate to a child custom offer field and click the ellipsis inline with the custom offer field name. Child custom offer fields will be displayed in bold font.
Click Define Dependencies from the dropdown menu.
From the subsequent page, remove the parent field by clicking X in the Define the Parent Field section.
A subsequent dialog box will inform you that this action will dissolve the dependency between the child custom offer field with the parent custom offer field. Click Remove to confirm.
Note: If the child field also exists as a parent field in a nested parent/child dependency (i.e. grandparent, parent, child), removing this dependency will dissolve the entire nested dependency.
Click Save when finished.