When you send an offer for approval, all approvers will be sent an email requesting their input. Sometimes, an approver may not be able to grant approval at the moment or may miss the approval request entirely. In these cases, you'll want to send an approval reminder to keep them up-to-date on pending tasks.
Manually send an approval reminder
You can manually send a reminder email to approvers by clicking Send Reminder in the Approval Details section of the candidate's profile. Reminders can only be sent on pending approvals, which are marked with a yellow ellipses icon .
Like the original approval email, reminder emails contain the basic candidate and offer information to help the approver. However, in follow-up emails, you can add more context before sending the email.
Note: An offer approval reminder can be sent multiple times. Sending a manual reminder doesn't change the schedule for automated reminders.
Set up automated approval reminders for your organization
Site Admins can update their organization's approval settings to automatically email approvers who haven't answered a pending approval request.
Automated reminders can be updated on the Approval settings page (Configure > Approvals > Configure Approval Reminders)
Approval reminders apply to your whole organization and are sent for all job and offer approvals requested after you turn them on.
Reminders are sent once a day at 7:00 am in the approver's local time zone. Reminders aren't sent on weekends. An approver stops receiving reminders when they respond to the request or when the maximum number of reminders you set on this page is reached.
When you're finished setting up the reminders, click Save to update the settings for your organization.