How can we help you?

Super User Training

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Training Agenda:

  • What is Greenhouse?
  • How will Greenhouse help our company?
  • In-Product Walkthrough (details below)
  • Interviewing Expectations
  • Where to get help

1. Dashboard Overview

  • My Tasks
  • My Interviews
  • My Referrals
  • Social media posting

7. Offers

  • Mark candidate as Hired
  • See offer details
  • Offer approvals
     

2. Account Configuration

  • Time zone and Personal Information
  • My Signature
  • Notifications
  • Email templates

8. Rejecting Candidates

  • Selecting an email template based on stage
  • Scheduling rejection emails (24-48 hours)
     

3. Job Setup

  • Basic overview of the parts of a job
  • Scorecard, interview plan, job info, hiring team
  • Creating a job
  • Job approval

9. Configure Tab (Backend system configuration)

  • Updating organization structure
  • Adding New Users / Updating permissions
  • Modifying templates (Email, Offer, Social)
  • Default approval workflows
  • Custom data configuration
  • Change Log
  • Candidate survey
  • GDPR features
     

4. Application Review and the Candidate Profile

  • Adding candidates 

  • Candidate profile overview 

    Application review module
 (Hiring Manager App Review if applicable)
  • Add, transfer, remove candidates 

  • @mentions 

  • Follow-up reminders
  • Candidate search page 

     

10. Reporting Overview

  • Job Dashboard 

  • Candidate Quality by Source 

  • Interviewing Activity 

  • Pipeline 

  • Time to Hire
  • Advanced Reporting Features
    • Save and Schedule
    • Build a Report


 

5. Scheduling

  • Request Interview Availability
  • Integrate your Outlook 365/Google Calendar
  • Find Times Functionality
  • Interview Confirmations
  • Rescheduling Interviews
     

11. Support

  • Greenhouse Chat Support
  • In-house Contacts


 

6. Submitting Scorecards

  • Navigating the Interview Kit
  • Entering Notes and Private Notes
  • Ranking the Attributes
  • Making a Decision