Every Greenhouse Recruiting user account has at least one associated email address that is used for logging into the system and for email communication. In this article, we will cover how to update/add an email address to another user's account.

Note: To learn how to add an email address to your own user account, click here.


Primary vs Secondary Email Addresses Overview

For any given Greenhouse Recruiting user account, we support a single primary email address and one or more secondary email addresses (non-primary email addresses). Please refer to the below chart regarding how primary and secondary email addresses are used in Greenhouse Recruiting:

 Primary Email Address  Secondary Email Address
  • Can be used to sign into Greenhouse Recruiting
  • Emails generated from Greenhouse Recruiting will be sent to this address (e.g. notifications, reminders, etc...)
  • Can be used to sign into Greenhouse Recruiting
  • Can be selected for the From field when sending an email through Greenhouse Recruiting


Add Email Address to Another User Account

Click the Configure icon Configure.png in the upper right-hand corner and select Users from the left-hand panel.


From the subsequent list, select the user account where you wish to add another email address.


On the Edit User page, locate the Email section, then click Add another email


Use the provided field to input another email address. When finished, scroll to the bottom of the page and click Save


Greenhouse Recruiting will send a verification email to the newly added email address. The owner of the email address should click the included verification link and input their password on the subsequent page to verify the new email address. 


Note: If a non-primary email address is ever edited, Greenhouse Recruiting will send an additional verification email to verify the edited email address. 



Edit Primary Email Address for Another User Account

To change the primary email address associated with another user's account, navigate to the Edit User page (Configure Configure.png > Users > User Name).

From the Email section, click the radio icon under the Primary column inline with the email address that will be the primary email address for the account. 


When finished, navigate to the bottom of the page and click Save