Every Greenhouse Recruiting user account has at least one associated email address that is used for logging into the system and for email communication. Site Admins can update or modify other users' email addresses on the Configure page.
Primary vs. secondary email addresses
For any given Greenhouse Recruiting user account, you can have a Primary and Secondary email address. Both types of emails can be used to sign into Greenhouse Recruiting.
However, only the Primary email address will receive Greenhouse Recruiting emails (such as notifications, reminders, and interview kits).
Secondary email addresses are helpful if you want to select different email addresses in the From field when sending emails from Greenhouse Recruiting.
Add an email address to another user account
Site Admins can update an existing user's account to use another email address. However, this address can't be marked as Primary until it is verified by the user.
To access a user's account, navigate to the Users page and select a user from the list. (Configure > Users > choose a user from the list)
Click Add another email.
Enter an email address in the field.
When you finish, scroll to the bottom of the section and click Save user details.
Verify an email address
After you add or update a user's email address in Greenhouse Recruiting, they'll receive a verification email for the newly added email address. The owner of the email address will need to click the verification link and enter their password to verify the account.
Change the Primary email address for an account
If a user has more than one email address, you can change which address is marked as Primary on the Users page. To update the email, select the Primary button next to the correct address and click Save at the bottom of the page.