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Zoom.ai

Greenhouse Recruiting’s integration with Zoom.ai allows recruiters and hiring managers to easily access information from their Greenhouse ATS during the candidate interview process.  

 In this article, we will cover how to:

  • Configure User Setup Permissions in Greenhouse Recruiting
  • Create a Harvest API Key for the Greenhouse/Zoom.ai Integration
  • Access ATS information with your Zoom.ai Meeting Assistant

Configure User Setup Permissions in Greenhouse Recruiting

In order to enable the Greenhouse/Zoom.ai integration, you will need the developer permission Can manage ALL organization’s API Credentials.

Contact a Greenhouse user in your organization with Site Admin level permissions with the additional user-specific permission Can edit another user's advanced permissions to apply the API credential management permission to your account. Have the user with Site Admin level permissions edit your user account's permissions by navigating to the Configure icon   > Users > Your Name)

 

The user with Site Admin level permissions should navigate to the Permissions panel on your user page and expand the Developer Permissions dropdown menu. 

Select Can manage ALL organization’s API Credentials so that a check is in the checkbox. When finished, click Save.

Repeat as necessary for any other user that should have access to set up the integration.

 

 

Create a Harvest API Key for the Greenhouse/Zoom.ai Integration

 

To create a Harvest API key for the integration, click on the Configure icon Screen_Shot_2018-05-24_at_5.31.51_PM.png in the upper right-hand corner. Navigate to Dev Center on the left-hand panel.

From the Dev Center page, click API Credential Management.

 

From the API Credential Management page, click Create New API Key to generate the API key for Zoom.ai.

 

 

From the Create new credential dialog box, give your API key a name and select Harvest from the Type dropdown menu. When finished, click Create.

 

 

On the Manage API Key Permissions page, select Candidates, Job Openings, Job Posts, Job Stages, Jobs, Offers, and Users. When finished, click Update.

 

Your Harvest API key for the Greenhouse/Zoom.ai integration is created and configured. Provide your Harvest API key to your Zoom.ai onboarding team so they can set up the integration.

 

 

How to use the Zoom.ai Integration with Greenhouse

 

How to use the Zoom.ai Integration with Greenhouse

 

Zoom.ai’s ATS (applicant tracking system) integration empowers recruiters and hiring managers by making Greenhouse ATS information easily accessible during the candidate interview process, even for those on the go.

 

Users can quickly book meetings with contacts synchronized from Greenhouse and easily access key candidate info directly from their favourite chat application or email platform.

 

Candidate details such as status, position, and a link to the resume are easily accessible — making it easier for busy recruiters to prepare for upcoming meetings.

 

With Zoom.ai, users Can:

 

  • Sync candidates (contacts) from their ATS
  • View candidate information - via
  • Meeting Briefings
  • People Insights (Who is)

 

 

How to Book a Meeting with a Greenhouse Candidate

 

 

Once Zoom.ai is integrated with Greenhouse, Zoom.ai automatically syncs key candidate information from Greenhouse, so that Recruiters can quickly schedule a meeting with these contacts. The ATS remains ‘the source of truth’ so any updates made in the ATS will automatically sync back into Zoom.ai.

 

Note: It may take up to 15 minutes after candidate information is first added to sync with Zoom.ai.

 

Contact information in Greenhouse:

 

Contact info synced to the Zoom.ai contact list (https://app.zoom.ai/contacts/list)

 

Contact info used to book a meeting in Slack using the Zoom.ai Meeting Assistant:

 

 

View Candidate Insights with Zoom.ai

Meeting Briefings:
A link directly to the candidate's record in Greenhouse is now included in Zoom.ai’s meeting briefings, which makes it easy for recruiters or hiring managers to access relevant information before they meet the candidate. A user simply clicks the link and is taken to the candidate record in Greenhouse.

 

 

People Insights (Who is)

Users can also access candidate information on demand - via the “Who is” people insights feature. For Example, you can ask your Zoom.ai Meeting Assistant: "Who is Sam Sheppard?"

Key candidate information - synced from Greenhouse - makes it easy for recruiters or hiring managers to quickly access relevant information as needed. Candidate details such as status, position, and links to attached documents such the resume, cover letter are automatically included.  The specific information returned depends on the ATS and what information is available for the candidate in Greenhouse.

"Who Is" returning ATS information from within Slack via the Zoom.ai Meeting Assistant:

 

 

Need Help?

 

Visit our FAQ:

How do I integrate my ATS?

 

Please contact support@zoom.ai for troubleshooting assistance regarding the integration.