Interviews scheduled through the Greenhouse/Calendly integration can be cancelled by either of the following:
In this article, we will cover interview cancellations from both the Greenhouse user and the candidate perspective, and the subsequent notifications.
Cancel Interview From Greenhouse Recruiting
An interview scheduled through the Greenhouse/Calendly integration can be cancelled by any user with at least Job Admin level permissions on the job.
Greenhouse users can cancel directly from the candidate's profile in Greenhouse Recruiting.
Navigate to the On Job panel and click Stage.
Expand a Stage with the interview that will be cancelled and click Cancel.
The Greenhouse user will be redirected to Calendly where they can provide an optional reason for canceling the interview.
Once the Greenhouse user clicks Cancel Event, a confirmation email will be sent to the interviewer(s) and the candidate informing them that the interview has been cancelled.
Candidate Cancels Interview
Interviews scheduled through the Greenhouse/Calendly integration can also be cancelled by the candidate. Candidates can cancel from the confirmation email sent by the email provider informing them that a new event has been added to their calendar.
From the confirmation email sent by the email provider, the candidate will click the link inline with Cancel.
The candidate will be redirected to Calendly where they can provide an optional reason for canceling the interview.
Once the candidate clicks Cancel Event, a confirmation email will be sent to the interviewer(s) and the candidate informing them that the interview has been cancelled.
