The Welcome to the team email is an introductory email sent from Greenhouse Onboarding to the new hire after they have been added into the system. In the email, new hires will receive a summary of who their manager is, the team they have joined, and tasks requiring their attention.
By default, the Welcome to the team email is delivered two days prior to a new hire's start date, but it can be configured to suit your organization's onboarding flow, or deactivated so it is never sent to a new hire. In this article, we will cover how to deactivate the delivery schedule for the Welcome to the team email.
To deactivate the delivery schedule for this email, click Settings on your navigation bar and select Emails on the left.
Scroll to the Welcome to the team section and click Edit default delivery.
From the subsequent dialog box, select Never from the Send email to new hire dropdown menu.
Click Save and Close when finished.
The Welcome to the team email will be deactivated and will not send to new hires in your organization.