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Deactivate Welcome to the Team Email Delivery

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The Welcome to the Team! email is an introductory email sent from Greenhouse Onboarding to the New Hire after they have been added into the system. In the email, New Hires will receive a summary of who their manager is, the team they have joined, and tasks that need their attention.

By default, the Welcome to the Team! email is delivered two days prior to a New Hire's start date, but it can be configured to suit your organization's onboarding flow or deactivated so that it is never sent to a New Hire. In this article, we will cover how to deactivate the delivery schedule for the Welcome to the Team! email.

Note: Deactivated delivery schedule applies to default and any variation Welcome to the Team! emails.

To deactivate the delivery schedule for this email, click Settings from the navigation bar and select Emails from the Onboarding Plan section of the left-hand panel.

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From the Emails page, navigate to Welcome to the Team! section and click Update Schedule inline with the email name.

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From the subsequent dialog box, select Never from the Send email to new hire dropdown menu.

Click Save and Close when finished.

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The Welcome to the Team! email will be deactivated and will never send to New Hires in your organization.

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