At Greenhouse, your organization's data integrity and security are always a primary concern. Our support verification code feature is intended to give Greenhouse Technical Support a way to verify a user's identity when they are asked to perform a task that is deemed sensitive (for example, sharing personal identifying information [PII] about candidates, users, or the organization, or making changes to customer data).
If you have been asked by Greenhouse Technical Support for a verification code, navigate to your Greenhouse Recruiting account and click your initials in the top right corner.
Select Account Settings from the dropdown.
Scroll to Support Verification Code on the right and click Generate Code.
Copy the generated verification code and share it with Greenhouse Technical Support. Our team will use to code to verify your identity.