If your organization has scheduled an interview using the Outlook 365 integration, you can reschedule/update the the interview directly from Greenhouse Recruiting.
- The user scheduled the interview to their personal calendar, or
- The user scheduled to a shared calendar, and the email address associated with the shared calendar also is associated with the user's Greenhouse Recruiting account
Navigate to a candidate profile with an interview that needs rescheduling (All Jobs > Job > Candidates). From the candidate profile, navigate to the Stage tab on the On Job panel and expand the stage that requires a rescheduled interview.
Click Update next to the scheduled interview.
From the Scheduling for candidate page, edit the interview details as needed.
Once the interview details are edited, click Schedule and Continue.
On the subsequent page, confirm the updated interview details are correct, then click Update Interviews.
Note: If you wish to notify the interviewer(s) of the change by email, be sure the box for Send an email update to all interviewers is checked.
Once sent, interviewers (and Greenhouse Recruiting) will be invited to the updated interview. Users will also need to send a separate interview confirmation email to the candidate for the updated interview.