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If your organization has scheduled an interview using the Outlook 365 integration, you can reschedule/update the the interview directly from Greenhouse Recruiting. 

Note: An interview scheduled through the Outlook 365 integration can be updated only by the user who originally scheduled it, and then only if one of the following conditions is true: 
  • The user scheduled the interview to their personal calendar, or
  • The user scheduled to a shared calendar, and the email address associated with the shared calendar also is associated with the user's Greenhouse Recruiting account

Navigate to a candidate profile with an interview that needs rescheduling (All Jobs > Job > Candidates). From the candidate profile, navigate to the Stage tab on the On Job panel and expand the stage that requires a rescheduled interview. 

Click Update next to the scheduled interview.

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From the Scheduling for candidate page, edit the interview details as needed.

Once the interview details are edited, click Schedule and Continue.

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On the subsequent page, confirm the updated interview details are correct, then click Update Interviews

Note: If you wish to notify the interviewer(s) of the change by email, be sure the box for Send an email update to all interviewers is checked.

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Once sent, interviewers (and Greenhouse Recruiting) will be invited to the updated interview. Users will also need to send a separate interview confirmation email to the candidate for the updated interview.