Below is a compiled list of all default emails that can originate from Greenhouse and the intended recipient of each email. For your convenience, the following list has been included as a downloadable PDF.
| Recipients | |
|---|---|
|
User Invitations |
Designated User |
| Password Reset SSO | Designated User |
| Permission Changes (if checkbox selected on permissions page) | Designated User |
| Hiring Plan Permissions Change | Designated User |
| Bulk Resume Receipt (notification of upload and any potential errors) | User who took action |
| Bulk Print Resume (pdf of files) | User who took action |
| Bulk Print Resume Failure | User who took action |
| Bulk Print Resume Error | User who took action |
| New Candidate added to job | Users added to notification setting for new candidates or new agency submissions |
|
New Referral added to job |
Users added to notification setting for new referrals |
| New Candidate referral receipt | User who submitted the referral |
| New Prospect referral receipt | User who submitted the prospect |
| Weekly Recruiting Report | Users who sign up for the email in Job Setup |
| Weekly Recruiting Report (SHED Button) | Users who sign up for the email in Job Setup |
| Calendar invite failed - there was no invitation attached | User who scheduled the invite |
| Calendar invite failed - you are not a member of that org Interview Reminder | User who scheduled the invite |
| Interview Reminder | Interviewers on invite |
| Daily Recruiting Email | Users who sign up for the email in My Info |
| Unknown Interviewers | User who scheduled the invite |
| Interviewers Don’t Have Access to Candidate | User who scheduled the invite |
| Follow-up reminder | All users added to follow-up reminder |
| Scorecard Update | User who signs up for the email in Job Setup |
| @mention on Scorecard | User @mentioned |
| @mention on note | User @mentioned |
| @mention on approval notes | User @mentioned |
| Candidate stage transition | Users added to notification setting for stage transitions |
| Follower update when candidate moved | Users who elected to follow candidate |
| Someone submits a take home test but the stage no longer exists | Users who created the test |
| Take home test, grading request | User labeled as the grader on the take home test |
| Take home test received | Users who sign up for the email in Interview Kit (Graders, Recruiter, Coordinator, Other Users) |
| Job advertisement expiration | User who created the job ad |
| New Hire Summary | Users who are entered in the modal after Offer Marked as Accepted |
| Email verification | Designated user |
| Email you sent has bounced (failed to deliver) | User who sent the email |
| Bulk Update of Greenhouse Approval Flows Confirmation | User who bulk updated approval flows |
| Slack Notification Failed because Slack disconnected | User who set up Slack notification |
| Notification that a candidate filled out a form | User wo sent the candidate the form |
| GDPR data to be deleted | User designated as GDPR Data Protection Officer |
| User Invitations | Designated user |
| Notifications that agency user was added to an organization | The agency user who has been invited |
| Candidate status change (rejected/marked as hired) | Agency user who added the candidate |
| Candidate stage change | Agency user who added the candidate |
| Notification to agency user that candidate has changed stage/state | Agency user |
| Job Approval Request | Users on approval chain |
| Job Approval Rejection | Hiring Managers, Recruiters, User who requested approval |
| Job Approved/Opened | Hiring Managers, Recruiters, User who requested approval |
| Job Approved/Officially Opened (if using 2-stage job approvals) | Hiring Managers, Recruiters, User who requested approval |
| Offer Approval | Hiring Managers, Recruiters, User who requested approval |
| Job Approval, Begin Recruiting Approval, Offer Approval, Offer/Job Reject | The person Requesting Approval |
| Bulk user import | User who uploaded bulk import |
| Notification that an application was not processed | Candidate |
| GDPR notification email | Candidate whose data was added to Greenhouse |
| Notification of completing a Docusign doc | The sender of the Docusign envelope |
| Global email address verification | Global email address being verified |
| After a user exports data to a spreadsheet, if export was successful, emails spreadsheet link | User who requested the export |
| Exported Resumes - Success/Confirmation | User who performed this action |
| Exported Resumes - Failure alert | User who performed this action |
| Delete Exported Resumes - Success/Confirmation | User who performed this action |
| Delete Exported Resumes - Failure alert | User who performed this action |
| Workday integration credential failure notification | User with Workday permissions |
| A notification that the sender of Maildrop is not in Greenhouse | The sender of the maildrop (nonuser) |
| A notification that the sender of a Maildrop is an agency user (and cannot use Maildrop) | The sender of the maildrop (nonuser) |
| Maildrop Success/Confirmation Receipt | User who performed this action |
| Notifies that the email address for the candidate sent by Maildrop is no good | The send of the Maildrop |
| Notifies a user when a note has been submitted by an agency recruiter | The recruiter and coordinator on the job |
| Sends an email with the post-candidate experience survey to the candidate | Candidate |
| Send an email with an attachment of an embedded report | User who Is set to receive the report |
| Sends an email with a link to an unembedded report | User who is set to receive the report |
| Report email delivery failed (non-scheduled) | User who sent report |
| Scheduled report delivery failed | User who created scheduled report |
| Scheduled report email recipients changed | User who created scheduled report |
| Candidate availability received | User who requested availability |
| Webhook failure notification | Email address set as webhook error recipient |
| Default Candidate Interview Confirmation Message | Candidate selected |
| Default Candidate Availability Request Message | Candidate selected |
| Default Candidate Referral Receipt | User who submitted referral |
| Default Candidate Rejection | Candidate selected |
| Default EEOC Data Request | Candidate selected |
| Default Extending Offer | Candidate selected |
| Default Interviewer Invite | User/interview invited |
| Default Job Adin Welcome Message | User invited |
| Default Prospect Referral Receipt | User who submitted prospect |
| Default Scorecard Reminder | User/interviewer selected to send reminder to |
| Default Site Admin Welcome Message | User invited |
| Team Email re: Candidate Packets | Users selected |
| Default Candidate Auto Reply | Candidate who replied |
| Default Event Prospect Auto Reply | Prospect who applied via Event app |