Below is a compiled list of all default emails that can originate from Greenhouse Recruiting and the intended recipient of each email.
| Recipients | Configurable | |
|---|---|---|
| User invitations | Designated user | Yes |
| Password reset SSO | Designated user | No |
| Permission changes (if checkbox selected on Permissions page) | Designated user | No |
| Hiring plan permissions change | Designated user | No |
| Bulk resume receipt (notification of upload and any potential errors) | User who took action | No |
| Bulk print resume (.pdf of files) | User who took action | No |
| Bulk print resume failure | User who took action | No |
| Bulk print resume error | User who took action | No |
| New candidate added to job | Users added to notification setting for new candidates or new agency submissions | No |
|
New referral added to job |
Users added to notification setting for new referrals | No |
| New candidate referral receipt | User who submitted the referral | No |
| New prospect referral receipt | User who submitted the prospect | No |
| Weekly Recruiting Report | Users who sign up for the email in Job Setup | No |
| Weekly Recruiting Report (SHED Button) | Users who sign up for the email in Job Setup | No |
| Calendar invite failed - there was no invitation attached | User who scheduled the invite | No |
| Calendar invite failed - you are not a member of that org | User who scheduled the invite | No |
| Interview reminder | Interviewers on invite | No |
| Daily recruiting email | Users who sign up for the email in My Info | No |
| Unknown interviewers | User who scheduled the invite | No |
| Interviewers don’t have access to candidate | User who scheduled the invite | No |
| Follow-up reminder | All users added to follow-up reminder | Partially |
| Scorecard update | User who signs up for the email in Job Setup | No |
| @mention on scorecard | User @mentioned | Partially |
| @mention on note | User @mentioned | Partially |
| @mention on approval notes | User @mentioned | Partially |
| Candidate stage transition | Users added to notification setting for stage transitions | No |
| Follower update when candidate moved | Users who elected to follow candidate | No |
| Someone submits a take home test but the stage no longer exists | Users who created the test | No |
| Take home test, grading request | User labeled as the grader on the take home test | No |
| Take home test received | Users who sign up for the email in Interview Kit (graders, Recruiter, Coordinator, other users) | No |
| Job advertisement expiration | User who created the job ad | No |
| New hire summary | Users who are entered in the modal after Offer Marked as Accepted | No |
| Email verification | Designated user | Yes |
| Email you sent has bounced (failed to deliver) | User who sent the email | No |
| Bulk update of Greenhouse approval flows confirmation | User who bulk updated approval flows | No |
| Slack notification failed because Slack disconnected | User who set up Slack notification | No |
| Notification that a candidate filled out a form | User who sent the candidate the form | No |
| GDPR data to be deleted | User designated as GDPR Data Protection Officer | No |
| Notifications that agency user was added to an organization | The agency user who has been invited | No |
| Candidate status change (rejected/marked as hired) | Agency user who added the candidate | No |
| Candidate stage change | Agency user who added the candidate | No |
| Notification to agency user that candidate has changed stage/state | Agency user | No |
| Job approval request | Users on approval chain | No |
| Job approval rejection | Hiring Managers, Recruiters, user who requested approval | No |
| Job approved/opened | Hiring Managers, Recruiters, user who requested approval | No |
| Job approved/officially opened (if using 2-stage job approvals) | Hiring Managers, Recruiters, user who requested approval | No |
| Offer approval | Hiring Managers, Recruiters, user who requested approval | No |
| Job approval, begin recruiting approval, offer approval, offer/job reject | The person requesting approval | No |
| Bulk user import | User who uploaded bulk import | No |
| Notification that an application was not processed | Candidate | No |
| GDPR notification email | Candidate whose data was added to Greenhouse Recruiting | Yes |
| Notification of completing a Docusign doc | The sender of the Docusign envelope | No |
| Global email address verification | Global email address being verified | No |
| After a user exports data to a spreadsheet, if export was successful, emails spreadsheet link | User who requested the export | No |
| Exported resumes - success/confirmation | User who performed this action | No |
| Exported resumes - failure alert | User who performed this action | No |
| Delete exported resumes - success/confirmation | User who performed this action | No |
| Delete exported resumes - failure alert | User who performed this action | No |
| Workday integration credential failure notification | User with Workday permissions | No |
| A notification that the sender of Maildrop is not in Greenhouse | The sender of the maildrop (nonuser) | No |
| A notification that the sender of a Maildrop is an agency user (and cannot use Maildrop) | The sender of the maildrop (nonuser) | No |
| Maildrop success/confirmation receipt | User who performed this action | No |
| Notification that the email address for the candidate sent by Maildrop is no good | The sender of the Maildrop | No |
| Notifies a user when a note has been submitted by an agency recruiter | The recruiter and coordinator on the job | No |
| Sends an email with the post-candidate experience survey to the candidate | Candidate | No |
| Send an email with an attachment of an embedded report | User who is set to receive the report | Yes |
| Sends an email with a link to an unembedded report | User who is set to receive the report | Yes |
| Report email delivery failed (non-scheduled) | User who sent report | No |
| Scheduled report delivery failed | User who created scheduled report | No |
| Scheduled report email recipients changed | User who created scheduled report | No |
| Candidate availability received | User who requested availability | No |
| Webhook failure notification | Email address set as webhook error recipient | No |
| Default candidate interview confirmation message | Candidate selected | Yes |
| Default candidate availability request message | Candidate selected | Yes |
| Default candidate referral receipt | User who submitted referral | Yes |
| Default candidate rejection | Candidate selected | Yes |
| Default EEOC data request | Candidate selected | Yes |
| Default extending offer | Candidate selected | Yes |
| Default interviewer invite | User/interview invited | Yes |
| Default Job Admin welcome message | User invited | Yes |
| Default prospect referral receipt | User who submitted prospect | Yes |
| Default scorecard reminder | User/interviewer selected to send reminder to | Yes |
| Default Site Admin welcome message | User invited | Yes |
| Team email re: candidate packets | Users selected | Yes |
| Default candidate auto reply | Candidate who replied | Yes |
| Default Event prospect auto reply | Prospect who applied via Event app | Yes |