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Greenhouse Default Emails

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Below is a compiled list of all default emails that can originate from Greenhouse and the intended recipient of each email. For your convenience, the following list has been included as a downloadable PDF. 

Email Recipients

User Invitations

Designated User
Password Reset SSO Designated User
Permission Changes (if checkbox selected on permissions page) Designated User
Hiring Plan Permissions Change Designated User
Bulk Resume Receipt (notification of upload and any potential errors)  User who took action
Bulk Print Resume (pdf of files) User who took action
Bulk Print Resume Failure User who took action
Bulk Print Resume Error User who took action
New Candidate added to job  Users added to notification setting for new candidates or new agency submissions

New Referral added to job

Users added to notification setting for new referrals
New Candidate referral receipt User who submitted the referral
New Prospect referral receipt User who submitted the prospect
Weekly Recruiting Report Users who sign up for the email in Job Setup
Weekly Recruiting Report (SHED Button) Users who sign up for the email in Job Setup
Calendar invite failed - there was no invitation attached  User who scheduled the invite
Calendar invite failed - you are not a member of that org Interview Reminder User who scheduled the invite
Interview Reminder Interviewers on invite
Daily Recruiting Email Users who sign up for the email in My Info
Unknown Interviewers User who scheduled the invite
Interviewers Don’t Have Access to Candidate User who scheduled the invite
Follow-up reminder  All users added to follow-up reminder
Scorecard Update User who signs up for the email in Job Setup
@mention on Scorecard User @mentioned
@mention on note User @mentioned
@mention on approval notes User @mentioned
Candidate stage transition Users added to notification setting for stage transitions
Follower update when candidate moved Users who elected to follow candidate
Someone submits a take home test but the stage no longer exists Users who created the test
Take home test, grading request User labeled as the grader on the take home test
Take home test received Users who sign up for the email in Interview Kit (Graders, Recruiter, Coordinator, Other Users)
Job advertisement expiration User who created the job ad
New Hire Summary Users who are entered in the modal after Offer Marked as Accepted
Email verification Designated user
Email you sent has bounced (failed to deliver) User who sent the email
Bulk Update of Greenhouse Approval Flows Confirmation User who bulk updated approval flows
Slack Notification Failed because Slack disconnected User who set up Slack notification
Notification that a candidate filled out a form User wo sent the candidate the form
GDPR data to be deleted User designated as GDPR Data Protection Officer
User Invitations Designated user
Notifications that agency user was added to an organization The agency user who has been invited
Candidate status change (rejected/marked as hired) Agency user who added the candidate
Candidate stage change Agency user who added the candidate
Notification to agency user that candidate has changed stage/state Agency user
Job Approval Request Users on approval chain
Job Approval Rejection Hiring Managers, Recruiters, User who requested approval
Job Approved/Opened Hiring Managers, Recruiters, User who requested approval
Job Approved/Officially Opened (if using 2-stage job approvals) Hiring Managers, Recruiters, User who requested approval
Offer Approval Hiring Managers, Recruiters, User who requested approval
Job Approval, Begin Recruiting Approval, Offer Approval, Offer/Job Reject The person Requesting Approval
Bulk user import User who uploaded bulk import
Notification that an application was not processed Candidate
GDPR notification email Candidate whose data was added to Greenhouse
Notification of completing a Docusign doc The sender of the Docusign envelope
Global email address verification Global email address being verified
After a user exports data to a spreadsheet, if export was successful, emails spreadsheet link User who requested the export
Exported Resumes - Success/Confirmation User who performed this action
Exported Resumes - Failure alert User who performed this action
Delete Exported Resumes - Success/Confirmation User who performed this action
Delete Exported Resumes - Failure alert User who performed this action
Workday integration credential failure notification User with Workday permissions
A notification that the sender of Maildrop is not in Greenhouse The sender of the maildrop (nonuser)
A notification that the sender of a Maildrop is an agency user (and cannot use Maildrop) The sender of the maildrop (nonuser)
Maildrop Success/Confirmation Receipt User who performed this action
Notifies that the email address for the candidate sent by Maildrop is no good The send of the Maildrop
Notifies a user when a note has been submitted by an agency recruiter The recruiter and coordinator on the job
Sends an email with the post-candidate experience survey to the candidate Candidate
Send an email with an attachment of an embedded report User who Is set to receive the report
Sends an email with a link to an unembedded report User who is set to receive the report
Report email delivery failed (non-scheduled) User who sent report
Scheduled report delivery failed User who created scheduled report
Scheduled report email recipients changed User who created scheduled report
Candidate availability received User who requested availability
Webhook failure notification Email address set as webhook error recipient
Default Candidate Interview Confirmation Message Candidate selected
Default Candidate Availability Request Message Candidate selected
Default Candidate Referral Receipt User who submitted referral
Default Candidate Rejection Candidate selected
Default EEOC Data Request Candidate selected
Default Extending Offer Candidate selected
Default Interviewer Invite User/interview invited
Default Job Adin Welcome Message User invited
Default Prospect Referral Receipt User who submitted prospect
Default Scorecard Reminder User/interviewer selected to send reminder to
Default Site Admin Welcome Message User invited
Team Email re: Candidate Packets Users selected
Default Candidate Auto Reply Candidate who replied
Default Even Prospect Auto Reply Prospect who applied via Event app
GHDefaultEmails.pdf (100 KB)