Greenhouse Gmail add-on

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The Greenhouse Gmail add-on allows you to:

  • View candidate profile details directly in a Gmail-hosted inbox when you are viewing an email from the candidate
  • Export candidate email messages from a Gmail-hosted inbox to the candidate's profile in Greenhouse Recruiting

The Greenhouse Gmail add-on scans the headers of an email message for email addresses that match candidates in your Greenhouse Recruiting account. If a match is identified between an email address and a Greenhouse Recruiting candidate profile, details about the candidate populate in the add-on panel on the right side of the page.

Details include the matched candidate's name, contact information, the job(s) with which the candidate is associated, and a link to view the candidate's profile in Greenhouse Recruiting. The panel also includes an option to export the candidate's email message to their Greenhouse Recruiting profile.

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Note: This add-on can be used only if your organization uses Google's email service, Gmail. 

In this article, we will cover:

 

Install and authorize the Greenhouse Gmail add-on

To install the Greenhouse Gmail add-on, follow the steps below, or click here to navigate directly to the Google Workspace Marketplace.

Navigate to your Gmail account and click the Settings icon Screen_Shot_2018-04-27_at_10.03.28_AM.png in the top-right corner. In the subsequent dropdown, click See all settings

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Click Add-ons, then click Manage in the Installed add-ons panel.

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Use the search bar at the top of the Google Workspace Marketplace window to search for Greenhouse Gmail add-on. Click the Greenhouse tile. 

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Click Install, then follow the installation and authentication prompts to approve the add-on for your Gmail account. The install process includes granting the application permission to view your email messages and settings, to run as an add-on, and so on. You might be prompted to provide your Gmail account credentials during this process.

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When you finish the authorizing the add-on, a confirmation window confirms a successful installation. To begin using the Greenhouse Gmail add-on right away, click Done and reload your Gmail window. 

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Use the Greenhouse Gmail add-on

To use the Greenhouse Gmail add-on, open an email message or conversation from a candidate and click the Greenhouse Recruiting icon to expand the Greenhouse Gmail add-on panel. 

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If the add-on doesn't find any matches between the email addresses scanned in the message header and your Greenhouse Recruiting account, the panel on the right will indicate no match was found.

Note: If you receive an email that doesn't match with an existing candidate and you want to create a new candidate profile, you can do so by forwarding the email message to Greenhouse Recruiting via Maildrop. Click here to learn more.

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If a match is found between email addresses in the message and a candidate in your Greenhouse Recruiting account, the candidate's details appear in the Greenhouse Gmail add-on panel. Use the details on the right to review with which job the candidate is associated, or click the View profile link to navigate directly to the candidate's Greenhouse Recruiting profile. 

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To export the candidate's email message to Greenhouse Recruiting, click Export Email beneath the message you wish to export. A footer at the bottom of the Greenhouse Gmail add-on panel confirms when the message has been exported successfully. 

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Exported emails appear on the candidate's Greenhouse Recruiting profile under the Activity Feed tab. 

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