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Resume Highlights

Resume highlights is a feature included in Greenhouse Inclusion that allows your organization to show or hide select pieces of information from resumes. By anonymizing this data, your organization can help recruiters and interviewers make more structured decisions and reduce unconscious bias when reviewing resumes. Since interviewers and recruiters are only seeing the essential information on a resume they are less likely to rely on mental shortcuts and preconceived notions during evaluations.

Learn more about structured decision making and unconscious bias, as well as some research examples, by visiting our additional documentation: Structured Decision Making and Bias Reducing Behavior

To configure the details of the feature, be sure to have the feature activated from the Inclusion page.

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Once the feature is activated, click Configure. An additional panel will appear where you can choose to Show or Hide elements of the resume. Place a check under either the Show or Hide column for every line item. 

Click Save to confirm your choices. 

Note: The candidate's Name, email address, and phone number will always be included.

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Depending on how you configure the feature, interviewers and recruiters might see the following resume during evaluations:

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Note: A message at the bottom of the resume will inform the reviewer that elements of the resume were anonymized to help combat unconscious bias. 

Using the resume highlights, your interviewers and recruiters can focus on the relevant aspects of the resume without being exposed to factors that can influence bias like school name and employers. By emphasizing only the relevant information on a resume, your organization can avoid issues like inadvertently applying differing standards when comparing underrepresented group members and majority group counterparts.