Greenhouse Recruiting user accounts are not automatically created when an account is created in your SSO provider. However, after creating this account within your SSO provider, one of the following methods can be used to create a user account in Greenhouse Recruiting.
To learn more about using SSO with Greenhouse Recruiting, click here.
Method 1: Automatic provisioning when a user logs in
The user logs into Greenhouse Recruiting via your SSO provider and is automatically provisioned a Greenhouse user account with Basic permissions.
Method 2: Administrator manually creates accounts
An admin creates a user account for this employee within Greenhouse.
Note: This process is typically completed during Greenhouse implementation phase your organization is configuring users and their specific permissions (such as Job and Site Admins).
Once a user account has been created, the user must login via your SSO provider with the email address associated with that Greenhouse Recruiting user account.
If the user tries to log in using SSO with an email account that wasn't created by an administrator, a Basic user account will automatically be created like in method 1 above.