Greenhouse Onboarding integration: ADP Workforce Now FAQ

How does the integration work? Will information flow two ways? 

The Greenhouse Onboarding/ADP Workforce Now integration adds the new hire information to ADP from Greenhouse Onboarding. It will not sync information to Greenhouse Onboarding that is added in ADP. 

When you onboard a new hire, they will be required to fill in information like Gender, SSN, and more. Once they have provided all of the required information, you can select Add to ADP and an account will be created for them in ADP.

What information do I need to collect from my new hires for ADP? 

New hires need to have the following filled out on their Greenhouse Onboarding profile in order to successfully create an ADP account: 

  • Legal Name
  • Work Email
  • SSN
  • Gender
  • Birthday
  • Start Date

What information can I sync between the systems? 

The integration can sync the following fields from Greenhouse Onboarding to ADP: 

  • Company Code
  • Benefits Eligibility
  • File Number (optional)
  • Department
  • Team (or Business Unit)
  • Location
  • Title
  • Address 
  • Race/Ethnicity
  • Personal Email
  • Personal Landline
  • Personal Mobile
  • Work Landline
  • Work Mobile
  • SSN
  • Federal Marital Status
  • Gender
  • Employment Status
  • Regular Pay Rate
  • Pay Rate Type (Hourly v. Salaried)

Can I set up additional fields to sync between the systems?  

Additional fields cannot be synced between Greenhouse Onboarding and ADP. 

What information cannot be synced between the systems? 

The integration cannot sync: 

  • Emergency contact
  • Manager
  • Custom fields

Can the integration manage documents?

The integration cannot manage documents. 

Is the integration compatible with ADP e-verify?

No, the way the integration adds a new hire to ADP removes the ability to launch the e-verify solution in ADP. 

How can I notify certain people when someone is added to ADP using the integration?

The integration will process new hires using ADP's HR + Payroll (System) Template. If you would like to adjust email notifications on that template, please reach out to your ADP representative. 

I have a custom template built to onboard employees in Workforce Now. Can the new hires from Greenhouse Onboarding be onboarded using this template?

No, we can only process new hires through the HR + Payroll (System) Template.