How do I inform users about our company's referral program?

Do you have any special instructions for employees before they submit their referrals? Are you tired of answering the same questions about referral incentives over and over for every new hire? You can now record your company policies and instructions directly in Greenhouse so they're always available when users are making referrals!

On the Configure > Organization page, you'll see a new section for Referral Program. You can add links, photos, full formatting, and even html in this box, so go nuts with it!

After you save, a link will appear at the top of the New Referral page that provides insights and background for your employees before they submit!

 

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Comments

  • Avatar
    Anju Antony

    Is there a way we can have different referral policies per country/region? Our policies vary depending on the country and we have multiple offices in about 8 countries.

  • Avatar
    Murphy

    Hi Anju,

    Great question! This section will be the same across your whole organization. An easy way to handle this scenario for you might be to include a hyperlink to the specific policies for each country/region so referrers can select their location and read up on the details that specifically pertain to them.

    Please let us know if you have any other questions!

    Thanks,
    Murphy

  • Avatar
    Dave Anders-Richards

    Is there a way to allow users to submit referrals to departments that they are not affiliated with? I.e. We're currently onboarding our Greenhouse system, and one of our hiring managers (on our Growth team) can't submit referrals to another department (Engineering). Is there a setting to fix on this?

  • Avatar
    Murphy

    Hi Dave,

    Using the +New Referral button, all employees (even Basic Users) should be able to submit referrals to any jobs that are open and listed as live on either your internal or external board. If it seems like this isn't the case, please let us know at support@greenhouse.io so we can check your account and make sure everything is operating normally!

    Thanks,
    Murphy

  • Avatar
    Pontus Johnsson

    Hi, do you have any marketing material for the referral function? Banners, info, benefits for the solution compared to others etc? I´m about to launch the Greenhouse solution internally and we´re going from referrals via e-mail to this improved solution. We will do a small campaign regarding this. Thanks, Pontus

  • Avatar
    Jess Bertubin

    Hi Pontus,

    Thanks for writing in!

    Happy to pass on this information - I'll send a separate email with this so look out for a message shortly!

    Best,
    Jess

  • Avatar
    Pontus Johnsson

    Thanks Jess!
    Best, Pontus

  • Avatar
    Marine Scott

    Hi, is there a way we can track referrer? We are trying to reward the people who make the most referrals and it would be great if we could get this info through greenhouse.

  • Avatar
    Jess Bertubin

    Hi Marine,

    Thanks for writing in!

    The best way to track referrers will be to use the Recent Referrals report. I recommend filtering for a certain date by clicking "Change Filter" and also changing the display settings for "Year" and "Referrer."

    Let me know if you have any other questions!

    Best,
    Jess

  • Avatar
    Marine Scott

    Thank you Jess :)

  • Avatar
    Pontus Johnsson

    Hi again,
    Is it possible to customize the basic user dashboard (referrals, internal job application) with company branding with colors and logo? Thanks Pontus

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    Mary Kathleen Morelli

    Hello Pontus,

    Thank you for reaching out about this! It's not possible to customize the Basic User Dashboard to utilize company branding with colors and logos.

    All the best,
    Mary

  • Avatar
    Hyun Ji Seo

    Hi,

    Is it possible to add a picture or company logo to the job posting that's posted on an employee's social media (e.g. LinkedIn)?

  • Avatar
    Jess Bertubin

    Hi Hyun Ji,

    Thanks for writing in! It sounds like this FAQ will be helpful for this:
    https://greenhouse.zendesk.com/hc/en-us/articles/204720479

    Hope this helps! If you have any further questions, feel free to reach out to us at support@greenhouse.io.

    Best,
    Jess

  • Avatar
    Jessica DesJardins

    Hi! Hoping to get the same information that you gave the user above, Pontus. Can you send me the same information?

    "Hi, do you have any marketing material for the referral function? Banners, info, benefits for the solution compared to others etc? I´m about to launch the Greenhouse solution internally and we´re going from referrals via e-mail to this improved solution. We will do a small campaign regarding this. Thanks, Pontus"

  • Avatar
    Olivia Hirsch

    Hi Jessica,

    Happy to help here! I will be following up with a ticket and will reach out via email in regards to your above question.

    Thank you,
    Olivia

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