Permissions: Site Admin, and Job Admin who can view and edit private candidate and application fields

Product tier: Available for all subscription tiers

Checkr allows your organization to conduct compliant and accurate background screenings that balance safety and consumer protection. Checkr offers nationally accredited background screening with a modern experience that makes the process simpler and more efficient for both companies and applicants. You can hire faster and smarter with in-depth and accurate reports customized and scaled to your business needs.

Greenhouse Recruiting's integration with Checkr enables your organization to order and review background checks from Checkr directly on the candidate's profile in Greenhouse Recruiting.

Note: If you're currently using the GoodHire by Checkr integration, reach out to Greenhouse Support for help disconnecting the GoodHire integration before enabling the Checkr integration. You may need to provide a support verification code to verify account access.

Enable the Checkr integration

To enable the Checkr integration, click Integrations on your navigation bar.

Integrations button highlighted on my dashboard

Search for and click Checkr.

Checkr shown in the search bar and in search results

Click Connect.

The Checkr integration page shows a Connect button

You'll be redirected to Checkr's integration page. Follow the steps on-screen to enable the integration with your existing Checkr account or set up a new Checkr account.

Checkr-integration-setup-page.png

Once complete, you'll be directed back to Greenhouse Recruiting where the integration will show that it's connected.

Use the Checkr integration on Greenhouse Recruiting

Once enabled, you can order and review Checkr background checks directly from within Greenhouse Recruiting.

Order background checks

Note: Only Site Admin and Job Admin with the permission to view and edit private candidate and application fields can order background checks using the Checkr integration.

To order background checks, click Candidates on your navigation bar and then select a candidate from the list.

The candidate page with a single candidate named Greg Hassen highlighted by a marigold emphasis box

Click the candidate's Private tab.

The private tab of a candidate's profile is highlighted by a marigold emphasis box

In the Checkr section, begin typing a work location for the candidate, then select a location from the dropdown results. A valid work location is required to ensure the correct disclosure forms are sent to the candidate based on the compliance laws in different states.

Portland, Oregon is shown in the work location field with Portland, Oregon, United States shown in the search results

Next, select a package from the Package dropdown.

Background check packages shown in the dropdown menu

Note: All of your available background check packages and configurations must be set up in Checkr.

When finished, click Export to Checkr to initiate a background check order for the candidate.

Export to Checkr button highlighted with a valid work location showing Portland, Oregon, United States, and a background check package named Greenhouse essential package

The candidate will receive an email from Checkr directing them to a Checkr-hosted website to provide the information Checkr needs to run their background check.

View a candidate's background check status

Once completed by the candidate, most background check results will be available within 24 hours, but the time to complete can range from a few minutes to a few weeks depending on the type of check ordered, the geographic location of the candidate, and local courthouse operations.

The candidate's background check status will be displayed on the Private tab on Greenhouse Recruiting for your review.

Click Checkr Report to review the full background check on Checkr.

For more information on Checkr background check statuses, check out How do I interpret a background report? on the Checkr Help Center.