I'm trying to delete an agency. How do I do that?

Currently, you can deactivate (but not delete) agencies in Greenhouse.  There are two steps:

Step 1

First, you’ll need to deactivate all recruiters associated with the agency. To do this:

  • Click the Greenhouse logo at the top of the page to make sure you're on the all jobs dashboard, then click the Sourcing tab
  • Click Agencies
  • Click on the recruiter's name (not the edit pencil next to their name). This will open a page where you can manage the recruiter's access
  • Click Disable Recruiter, then confirm deactivation by clicking the Disable Recruiter button when prompted

  • Repeat this for all other recruiters associated with the agency

Step 2

Once you've deactivated all recruiters associated with the agency, you can proceed with deactivating the agency.  To do this:

  • While still on the Sourcing tab, click Agencies again
  • Hover your cursor over the name of the agency you'd like to deactivate
  • Click Make inactive, which should appear next to the edit pencil

That's it!

If you ever need to reactivate an agency, take the following steps:

  • Click the Sourcing tab
  • Click Agencies
  • Put a check in the box next to Include inactive agencies/recruiters
  • Click Make active

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Comments

  • Avatar
    Katarzyna W?Growska

    Hi, what if I wanted to disable recruiter only on specific jobs? I have such case.

  • Avatar
    Mary Kathleen Morelli

    Hello Katarzyna,

    Thank you for reaching out! To remove an agency recruiter from a particular job, you can follow these instructions:

    Click the Sourcing tab
    Click Agencies
    Click on the name of the agency recruiter you'd like to manage
    Click the Add/Remove Jobs button
    Select or deselect jobs as desired, and then click Save

    I hope this helps! Please feel free to reach out with any additional questions you may have.
    Warmly,
    Mary

  • Avatar
    Mike Reta

    Hello,

    I would like to delete an agency and give them a standard profile. Disabling doesn't allow me to do this because the recruiter from the agency is already registered under their agency email.

    I'd like to allow our agency recruiter to view candidate profiles that are submitted through our careers page but I don't see a way to do that without giving them a standard profile.

    Any ideas?

    Edited by Mike Reta
  • Avatar
    Karen Situ

    Hi Mike.

    Thanks for writing in! I see that you wrote into our support queue as well so I'm happy to assist further via email.

    Thanks for your patience!

    All the best,
    Karen

  • Avatar
    Mia Li

    Hi - I would really like to delete my inactive agencies and recruiters. I had made a mistake and would rather these sources be removed for a clean start while I'm setting things up!

  • Avatar
    Katie Roughan

    I would like to delete/disable inactive agencies in Greenhouse. I'm only able to edit agency associate for a particular job.

  • Avatar
    Kellie Smith

    Hi Katie,

    Thanks so much for reaching out!

    You are not able to delete inactive agencies but you can certainly make them inactive.

    Take the following steps to disable an agency:
    -Go to the Sourcing tab
    -Select Agencies
    -Click into each individual recruiter for that Agency and disable them
    -After each recruiter has been disabled, you can then make the Agency inactive by hovering your mouse over the Agency name and choosing "Make Inactive"

    Hope this helps!

    Best,
    Kellie

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